Guest post by Justin Goldsborough, who specializes in digital strategy and education at Fleishman-Hillard Kansas City. Recently, I had the privilege of speaking to a group of communications and journalism students at the University of Missouri. Toward the end of the panel, one of the students asked the following: “What’s the most important question you’ll ask anyone you work with or interview for a job these days?” ... Read More

Ahhh. I’m back from vacation. Nine days (including the weekends) of pretty much doing what I want. I read five books. I rode 200 miles. I went to functional training twice. I cooked every day. I planted fall flowers. I raked the leaves and put away the furniture for winter. I got out my winter clothes. I slept in. I wrote when I wanted, what I ... Read More

I’ve said this before and I’ll say it again…video is your best entrée to the online world. In a world where things fly by us at increasingly fast speeds, it’s important to put a face and voice with your e-mail address, Facebook page, Twitter account, and even company URL. Trust me when I say, at one time I didn’t see the need for video. I would ... Read More

Yesterday was rough. First the food poisoning and then I had to get myself out of the fetal position to get on a plane. As I was carrying my suitcase down the stairs, I fell. I have a GIGANTIC bruise on my rear end so every time I sit, I’m reminded of what a dummy I am. Hoogly moogly. But I’m feeling better! I’m dehydrated and ... Read More

Can you imagine being the CEO of Apple – the Godfather of all things iPod, iPad, iPhone?  Now picture answering almost every email that comes your way.  That’s exactly what Steve Jobs does.  He personally responds to almost every email that make it to his inbox while, of course, running one of the world’s most successful brands.  But bad things can happen when billionaires get a ... Read More

Arment Dietrich is a boutique marketing and communications firm. There are a lot of really good boutique companies. From Canada to Sweden to the U.K. and throughout the U.S., I can easily name the top 10, but Edelman is not among them. Sure they’re a top 10 firm, easily, in the world of large companies, but boutique? I don’t care how you skin it, that is ... Read More

It might be too early in the year to write this post, but Patti Knight and I had a conversation yesterday about the future of brick and mortar offices and it got me thinking about trends for next year, let alone 10 years from now. So following are what I think are going to be the communication and marketing trends for 2011. 1. Content, content, content. ... Read More

It’s time for the Arment Dietrich Facebook question of the week! Beatriz Alemar asks, “How do PR pros pitch bloggers?” I answer her in the following video and would love to know your tips, as well. I mention the newsletter in the video. You can find the subscription page here and you can see what I’m talking about by reading the latest issue. If you’re receiving ... Read More

On today’s InsidePR, Martin Waxman, Joe Thornley, and I discuss how Netflix screwed up in Canada. There were a few American news items about it, but I didn’t realize the severity of the issue until they had me read some Canadian stories about it. The gist of it is that Netflix hired PR and marketing firms to help them launch in Canada. Reasonable, right? But one ... Read More

I’ve been thinking a lot recently about in-person conversations. A few weeks ago, I was at dinner with some friends and, with the exception of two of us, everyone was on their phones the entire time. Don’t get me wrong: I love technology as much as the next person and I love to check-in on Foursquare and tweet photos while I’m out. But we’ve gotten to ... Read More