Gini Dietrich

Reading Fiction Helps Your Career

By: Gini Dietrich | January 17, 2012 | 
228
I’m an English major. Not as in the language, but as in literature and creative writing. I preface with that because what I’m about to say may come across as biased. Read. More. Fiction. As it turns out, though, I’m not biased (well, maybe a little bit). In the November issue of Scientific American, author and researcher Keith Oatley describes what reading fiction does for our [&hellip... Read More
Guest

Three Values to Hold High in 2012

By: Guest | January 16, 2012 | 
24
Today’s guest post is written by Shelley Pringle.  Once upon a time in a land far, far away—actually it was in Canada so maybe not that far away for some of you—I worked for an integrated marketing communication company called Promanad. Promanad had one of the most interesting corporate cultures I’ve ever experienced. For example, new business presentations were always concluded with the declaration, “We’re not [&hellip... Read More
Gini Dietrich

FBQOTW: Angels, the Super Bowl, and LaToya Jackson

By: Gini Dietrich | January 12, 2012 | 
87
It’s Facebook question of the week time (clap, clap, clap)! This week, we had a plethora of questions, but only one of them was coherent (Jennifer MacDonald). So I thought it would be fun to address Jen’s question later (in a serious video) and address all of the goofy ones at once today. Yes, we talk Super Bowl commercials, angels, LaToya Jackson, my new favorite shirt [&hellip... Read More
Arment Dietrich

Laser Focus to Improve Customer Experience

By: Arment Dietrich | January 11, 2012 | 
48
Today’s guest post is written by Lisa Gerber. I had an interesting conversation at a holiday cocktail party with the COO of a ski resort. He was sharing with me a complaint he had received about the quality of grooming on the cross-country trails. It was bothering him and he was trying to decide how to respond. The problem, he explained, is people have high expectations [&hellip... Read More
Gini Dietrich

Welcome to the New Year!

By: Gini Dietrich | January 3, 2012 | 
152
I’m baaaaack! I hope everyone had great holidays. I did…and I’m dragging a bit this morning because of it. I was getting used to sleeping until 7:30 every morning! Because it’s the first day back for many of us, this isn’t going to be a heady blog post. I have a feeling. I think 2012 is going to be a very good year. It’s going to [&hellip... Read More
Arment Dietrich

Arment Dietrich Accomplishments

By: Arment Dietrich | December 29, 2011 | 
33
Today’s guest post is by Molli Megasko. It’s Facebook question of the week time. I hope I don’t disappoint anyone, but I’m replacing Gini Dietrich this week.  She asked me to help her out as she actually is taking some vacation days, believe it or not. Her question to me was… “Molli, you’ve worked at Arment Dietrich for nearly six years. During those six years, what [&hellip... Read More
Arment Dietrich

Plan for the Unexpected

By: Arment Dietrich | December 28, 2011 | 
28
Today’s guest post is written by Lisa Gerber. As I write this, it’s the morning after Christmas. Boxing Day. We’re cleaning out the boxes here. Getting ready for the weekend, New Years, and more importantly taking advantage of down time to clean out. I love this time of year. It’s quiet everywhere. My house is quiet, the blogosphere is quiet, and my newsfeed is full of comatose [&hellip... Read More
Guest

What’s Your Number?

By: Guest | December 28, 2011 | 
85
Today’s guest post is written by Erika Napoletano.  No, this post isn’t about a crappy pickup line or some other awkward online dating experience. In all honesty, it’s the result of a pretty awesome dating experience (at least one that doesn’t involve a guy showing up at my house drunk with a gun – but I digress – and yes, that actually happened). Still digressing. Over [&hellip... Read More
Brian Meeks

Three Monitors: A Snarky Look at How We Work

By: Brian Meeks | December 27, 2011 | 
41
There are many benefits to having three monitors, including added space and geekiness. There are also unintended consequences for customer service... Read More
Guest

2012: A Year Destined for Entrepreneurial Success

By: Guest | December 27, 2011 | 
37
Today’s guest post is written by Rieva Lesonsky. Although I’m a bit superstitious, I’m going to go ahead, channel iconic 1950s television personality (and songwriter, who knew?) Steve Allen, and say I think 2012 is going to “be the start of something big.” I know there are naysayers out there who will disagree, and point out the numerous reasons I’m being too much of a Pollyanna, [&hellip... Read More