Mary Anne Keane

Four Tips to Right Customer Service Wrongs

By: Mary Anne Keane | June 5, 2014 | 
17
The customer is the most important part of any business. It's time to start treating them that way. Use these four reminders for customer service success... Read More
Gini Dietrich

Four Marketing Tactics that Continue to Live On

By: Gini Dietrich | June 5, 2014 | 
37
A recent article talked about the death of nine marketing tactics that are still alive and well...and will continue to live on for the next 10 or more years... Read More
Jason Falls

A Client Can Be Wrong; Help Set Them Straight

By: Jason Falls | June 4, 2014 | 
15
You'll always deal with clients who are wrong. The trick is to find a way to educate them by providing counsel and documenting your advice and objections... Read More
Eleanor Pierce

When Good Social Media Advice isn’t So Good

By: Eleanor Pierce | June 4, 2014 | 
34
It takes more than listening to the experts to know what the best social media advice for your brand is. Use these examples to develop a proper strategy... Read More
Lindsay Bell

Guest Blog Posts: The Top Five of 2014 (So Far!)

By: Lindsay Bell | June 3, 2014 | 
13
What do adult films, niche networks, and personal SEO have in common? They made our top five guest blog posts list! Are you on the list? ... Read More
Gini Dietrich

The Lies PR Firms Tell

By: Gini Dietrich | June 3, 2014 | 
48
Sometimes they're fibs and other times they're outright lies, but there is a list of lies PR firms tell to get new business or to settle current clients... Read More
Nick Armstrong

Content Overload: Stop Consuming and Start Creating

By: Nick Armstrong | June 2, 2014 | 
48
What if instead of downloading another ebook or attending a free webinar, you spent the time creating your own content to drive your bottom line... Read More
Gini Dietrich

The Future of PR: The Customer Experience

By: Gini Dietrich | June 2, 2014 | 
18
The future of PR is the customer experience and we are responsible for designing it, from microinteractions to strategy. Learn more from Jeannie Walters in a free webinar on June ... Read More
Gini Dietrich

Gin and Topics: Love is an Open Door Duet Between Father and Daughter

By: Gini Dietrich | May 30, 2014 | 
10
In this week's Gin and Topics, we have a drum off between Will Ferrell and Chad Smith, a depressed goat, a dog that can DJ, kid predicaments, and a father/daughter duet... Read More