Lindsay Bell

LIVESTRONG Lessons: Recovering from a Crisis

By: Lindsay Bell | March 18, 2013 | 
153
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 212Today’s guest post is by Lindsay Bell. Unless you’ve been living under a rock these last few months, you’re well aware (and probably sick to death of) the whole Lance Armstrong debacle and resulting LIVESTRONG PR crisis. Personally, I’ve never liked the man (ducks as Gini throws a heavy shoe at me). He just always rubbed me [&hellip... Read More
Gini Dietrich

The Three Things, Edition 24

By: Gini Dietrich | March 17, 2013 | 
3
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 53Welcome to 24th edition of The Three Things, the weekly update of three links, podcasts, videos, or books you can’t miss from Michael Schechter (Honora, A Better Mess), Howie Goldfarb (Sky Pulse Media, Web Choice Consulting), and me! For those of you new to this series, The Three Things arrives in your inbox on Sunday mornings (unless you don’t suscribe, but that can [&hellip... Read More
Gini Dietrich

Gin and Topics: Dude Has Some Serious Moves

By: Gini Dietrich | March 15, 2013 | 
59
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 90On April 15, my in-laws will have been married for 40 years. Forty years. F-O-R-T-Y years. And they’re still really young, which is a pro for having kids in your early 20s. While the rest of you are celebrating St. Patrick’s Day, we will be with them celebrating this amazing accomplishment. They’re the consummate couple, too. You [&hellip... Read More
Guest

Online Relationship Building and Offline Sales

By: Guest | March 14, 2013 | 
80
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 222Today’s guest post is by Eden Spodek. Research shows retailers that use Twitter drive online sales, and have a competitive advantage during the holiday season. But what is the effect of online relationship building by employees of retail brands, and eventual offline sales? Maybe it’s just me, but I’ve always been a firm believer that online relationship [&hellip... Read More
Gini Dietrich

RIP Google Reader: There are Other Options for You

By: Gini Dietrich | March 14, 2013 | 
169
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 359Nooooooo! Google Reader is leaving us! Mr. D is all upset they’re sunsetting iGoogle and now I join his sadness after learning last night they’re going to do away with Reader on July 1. Reader is the web-based program that allows you to subscribe to great blogs (like Spin Sucks!) without having them all come into your [&hellip... Read More
Arment Dietrich

Have Skills Gaps Become the New Normal?

By: Arment Dietrich | March 13, 2013 | 
33
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 144Today’s guest post is by Allen Mireles. Google the phrase “skills  gaps” and you come up with enough reading material to keep you busy for hours. And it’s not all happy news. Industries ranging from manufacturing and construction to IT and technology are expressing grave concerns about their abilities to find talent with the required skills to [&hellip... Read More
Gini Dietrich

How Communicators Should Work with Difficult Executives

By: Gini Dietrich | March 13, 2013 | 
77
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 267The other day we were talking about Elon Musk in the comments here and Brad Marley asked, “How do we deal with difficult executives?” This is hard for me because I am an executive so I have an advantage many don’t: Other business leaders see me as a peer, which gives me some leeway in counseling them [&hellip... Read More
Guest

The Anatomy of an Apology

By: Guest | March 12, 2013 | 
77
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 240Today’s guest post is by Deirdre Breakenridge. The words “I’m sorry” can be very powerful and carry great meaning. However, if you don’t have three important elements in your apology, your words may sound hollow. They might also tarnish your reputation, and, quite possibly, end a valuable relationship. Just stating, “I apologize” or “I’m sorry” is not [&hellip... Read More
Gini Dietrich

Seven Ways to Convert Your Superfans into Customers

By: Gini Dietrich | March 12, 2013 | 
161
Tweet Share Share +1 Pin Email Reddit Stumble ShareShares 262I’ve been thinking a lot about this blogging thing lately and whether or not we’re converting our superfans to clients or referral partners. You see, the big, big vision of Spin Sucks is to change the perception of the PR industry. It may not happen in my lifetime, but I want it to be my legacy. It’s [&hellip... Read More
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