Gini Dietrich

Handling Negative Comments Online

By: Gini Dietrich | December 9, 2010 | 

The Facebook question of the week comes from my cutie patootie friend Samantha Collier (BTW, I said she was just @samtara in the video, but the correct link is here). She asks, “How should one respond to negative feedback, differing opinions, etc., through social media?”

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From the comments

My answer is in the video (which, if you’re viewing through your RSS feed and can’t see, you can click here to watch it). What is your advice?

AND! If you have a question for me, go to our Facebook wall and leave it there. Jamie Sandford and Gabriella Sannino are next, but leave one and I’ll answer it right after the first of the year.

P.S. Don’t forget our webinar next week. If you want help figuring out how to implement some of the 2011 trends into your marketing budget, you’ll want to attend. Or I’ll tap dance for an hour. Like, literally, stand on my desk with tap shoes on and do a little dance. Either way, I doubt you’ll want to miss it.

About Gini Dietrich

Gini Dietrich is the founder and CEO of Arment Dietrich, an integrated marketing communications firm. She is the author of Spin Sucks, co-author of Marketing in the Round, and co-host of Inside PR. She also is the lead blogger at Spin Sucks and is the founder of Spin Sucks Pro.


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