Gini Dietrich

Holy Crap, Cooks Source!

By: Gini Dietrich | November 9, 2010 | 
153

Holy crap, Cooks Source! What the heck are you thinking?! By now you’ve probably heard that the magazine is in a whole lot of hot water.

Monica Gaudio wrote a piece about the origins of apple pie on a website for medieval recipes. She was alerted by a friend that the piece had run in Cooks Source with her byline (the friend just had the intention of wondering how she got published). This was news to Monica and she contacted the magazine to complain and ask for an apology and a $130 donation to the Columbia Journalism School. She received an email from managing editor, Judith Griggs, who acknowledged the re-use, but also lectured her about copyright and fair use.

I can’t do the response justice – this you just have to read verbatim.

“Yes Monica, I have been doing this for 3 decades, having been an editor at The Voice, Housitonic Home and Connecticut Woman Magazine. I do know about copyright laws. It was “my bad” indeed, and, as the magazine is put together in long sessions, tired eyes and minds somethings forget to do these things.
But honestly Monica, the web is considered “public domain” and you should be happy we just didn’t “lift” your whole article and put someone else’s name on it! It happens a lot, clearly more than you are aware of, especially on college campuses, and the workplace. If you took offence and are unhappy, I am sorry, but you as a professional should know that the article we used written by you was in very bad need of editing, and is much better now than was originally. Now it will work well for your portfolio. For that reason, I have a bit of a difficult time with your requests for monetary gain, albeit for such a fine (and very wealthy!) institution. We put some time into rewrites, you should compensate me! I never charge young writers for advice or rewriting poorly written pieces, and have many who write for me… ALWAYS for free!”

Now, I’m not a copyright attorney and I don’t know if it’s not illegal to “lift” an article and “put someone else’s name on it,” but I’m pretty sure it’s a big no-no. Nor have I ever been a big-time editor, but I also am pretty sure it’s still copyright infringement, even if you had to rewrite something you stole (in college, this was referred to as plagiarism). I also don’t get how she can lecture someone, whose copy she stole, about providing advice or rewriting poorly written pieces. Remember, she STOLE the piece…so Monica didn’t ask for advice or provide something that was poorly written for the magazine to use.

Regardless of how I feel about this (and I’d be surprised if you didn’t feel the same), the reason I heard about it is because people flocked to the Cooks Source Facebook wall to talk about how ridiculous the magazine is being in its dealings with Monica (some of it is pretty funny). It has exploded and, in fact, some of the “fans” have found other instances where Cooks Source has stolen content.

This is a business leader’s worst nightmare. I hear all the time, “What happens if someone says something negative about us online?” Guess what? It’s going to happen. So the best advice is to be prepared for a social crisis and negative comments. Cooks Source was not prepared, but they commented about 24 hours later. The “apology” was shallow, condescending to its “fans,” and praised the fact that they went from 110 “likes” to more than 1,800 (at the time – it’s now more than 6,000).

This is the kiss of death. People can tell if you’re being insincere, even online. Authenticity, honesty, and transparency are the name of the game, which is something Judith Griggs and the people at Cooks Source haven’t figured out.

If you were advising Griggs and her team, what would you say?

P.S. The best part? Griggs, over the weekend, deleted her personal Facebook page. Ever heard of making things worse?

Thanks to Erik Heels for the awesome drawing on copyrights

About Gini Dietrich


Gini Dietrich is the founder and CEO of Arment Dietrich, an integrated marketing communications firm. She is the author of Spin Sucks, co-author of Marketing in the Round, and co-host of Inside PR. She also is the lead blogger at Spin Sucks and is the founder of Spin Sucks Pro.

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153 responses to “Holy Crap, Cooks Source!”

  1. SamanthaCollier says:

    I’m completely speechless (for once!) Thanks for posting this Gini. An example of what NOT to do, EVER!

  2. SamanthaCollier says:

    I’m completely speechless (for once!) Thanks for posting this Gini. An example of what NOT to do, EVER!

  3. balemar says:

    What…the…hell? Who is handling their PR?? Geez! First off – where do they get off stealing content then giving such a condescending response? Second – hiding is NOT the way to handle an online crisis. It makes it so much worse. And acting condescending to people – much less Facebook fans – will NOT win anyone over. Even if you had no opinion on the magazine before, you definitely have a negative one now…

  4. balemar says:

    What…the…hell? Who is handling their PR?? Geez! First off – where do they get off stealing content then giving such a condescending response? Second – hiding is NOT the way to handle an online crisis. It makes it so much worse. And acting condescending to people – much less Facebook fans – will NOT win anyone over. Even if you had no opinion on the magazine before, you definitely have a negative one now…

  5. That’s stunning. I’ve been a journalist at everything from a local newspaper to a national TV newscast and I can’t imagine having an editor with that kind of attitude.

    Here’s what my advice would have been…
    1. make the donation to Columbia as requested
    2. match that by making an additional donation to some sort of young journalists’ society
    3. write a sincere letter to Monica apologizing and letting her know about the donations, as well as steps being taking at “Cooks Source” so this sort of thing doesn’t happen again.

  6. That’s stunning. I’ve been a journalist at everything from a local newspaper to a national TV newscast and I can’t imagine having an editor with that kind of attitude.

    Here’s what my advice would have been…
    1. make the donation to Columbia as requested
    2. match that by making an additional donation to some sort of young journalists’ society
    3. write a sincere letter to Monica apologizing and letting her know about the donations, as well as steps being taking at “Cooks Source” so this sort of thing doesn’t happen again.

  7. TweetsbyKnorr says:

    OMG! Advice for Griggs would begin with “get a social life…. and secondly to get out of her time warp (“beam me up Scottie”).

    The thought of not asking for permission and offering compensation shows she is shallower than the water used to poach an egg.

    I would recommend a positive approach . . . funding journalism and social media writers schools and create an education course on Ethics On Line. The first student has identified herself.

  8. TweetsbyKnorr says:

    OMG! Advice for Griggs would begin with “get a social life…. and secondly to get out of her time warp (“beam me up Scottie”).

    The thought of not asking for permission and offering compensation shows she is shallower than the water used to poach an egg.

    I would recommend a positive approach . . . funding journalism and social media writers schools and create an education course on Ethics On Line. The first student has identified herself.

  9. TweetsbyKnorr says:

    I agree strongly with the T60Productions advice on writing a public apology, and I would deliver this after a private apology. and ask Monica Gaudio where she wants the Griggs sponsored class in online ethics hosted.

  10. TweetsbyKnorr says:

    I agree strongly with the T60Productions advice on writing a public apology, and I would deliver this after a private apology. and ask Monica Gaudio where she wants the Griggs sponsored class in online ethics hosted.

  11. FocusedWords says:

    Unbelievable!! This editor has obviously never heard of SOCIAL Media. She seems to believe that business is still a one way street and she is the gatekeeper. (Let’s not even discuss how poorly edited her response was.) Cooks Source is gong to be feeling the pain for a long time to come.

  12. FocusedWords says:

    Unbelievable!! This editor has obviously never heard of SOCIAL Media. She seems to believe that business is still a one way street and she is the gatekeeper. (Let’s not even discuss how poorly edited her response was.) Cooks Source is gong to be feeling the pain for a long time to come.

  13. fmccaul says:

    Wow, thank you for sharing. Laziness + arrogance = disaster every time.

  14. fmccaul says:

    Wow, thank you for sharing. Laziness + arrogance = disaster every time.

  15. TalkingWithTami says:

    Thats a damn shame! Will no be buying that! smh

  16. TalkingWithTami says:

    Thats a damn shame! Will no be buying that! smh

  17. Marijean says:

    It could easily be over for them if they let it be, but I have a few ideas for a recovery plan http://www.marijeanjaggers.com/2010/11/09/but-honestly-monica-five-things-cooks-source-should-do-right-now/
    I think Judith’s career will not recover, however. There seems to be no hope for her whatsoever.

  18. Marijean says:

    It could easily be over for them if they let it be, but I have a few ideas for a recovery plan http://www.marijeanjaggers.com/2010/11/09/but-honestly-monica-five-things-cooks-source-should-do-right-now/
    I think Judith’s career will not recover, however. There seems to be no hope for her whatsoever.

  19. nashjar says:

    @TweetsbyKnorr At this point, it has gone far beyond Monica Gaudio. Because Judith Griggs did not take the opportunity to stem the flow before the pipes burst, many internet users have uncovered over 160 additional instances of alleged copyright infringement and plagiarism, including articles and photographs that have been appropriated from other sources. In several cases where the original writers and photographers have been contacted, they had no knowledge of the fact that Cooks Source had used their intellectual property and had not given permission. Some of the affected parties include Paula Deen, Food Network, Disney, WebMD, NPR, and so on. It is very doubtful that Disney and the like will let it go at just an apology.

    Ed Champion has document very well some of these findings: http://www.edrants.com/the-cooks-source-scandal-how-a-magazine-profits-on-theft/

    The list of other infractions is posted in the Google Docs spreadsheet here: https://spreadsheets.google.com/ccc?key=0AmTaIPHPnkSedGFhbHo1d1FIR2oxNWJLaDZLeXhEVEE&hl=en#gid=0

  20. nashjar says:

    @TweetsbyKnorr At this point, it has gone far beyond Monica Gaudio. Because Judith Griggs did not take the opportunity to stem the flow before the pipes burst, many internet users have uncovered over 160 additional instances of alleged copyright infringement and plagiarism, including articles and photographs that have been appropriated from other sources. In several cases where the original writers and photographers have been contacted, they had no knowledge of the fact that Cooks Source had used their intellectual property and had not given permission. Some of the affected parties include Paula Deen, Food Network, Disney, WebMD, NPR, and so on. It is very doubtful that Disney and the like will let it go at just an apology.

    Ed Champion has document very well some of these findings: http://www.edrants.com/the-cooks-source-scandal-how-a-magazine-profits-on-theft/

    The list of other infractions is posted in the Google Docs spreadsheet here: https://spreadsheets.google.com/ccc?key=0AmTaIPHPnkSedGFhbHo1d1FIR2oxNWJLaDZLeXhEVEE&hl=en#gid=0

  21. PattiRoseKnight says:

    Even if Ms. Griggs apologizes publically now it is obvious (to me anyway) that she won’t be sincere. The damage has already been done and what can be taken away from is to always have a crisis plan in place – ALWAYS!

  22. PattiRoseKnight says:

    Even if Ms. Griggs apologizes publically now it is obvious (to me anyway) that she won’t be sincere. The damage has already been done and what can be taken away from is to always have a crisis plan in place – ALWAYS!

  23. PattiRoseKnight says:

    Even if Ms. Griggs apologizes publically now it is obvious (to me anyway) that she won’t be sincere. The damage has already been done and what can be taken away from is to always have a crisis plan in place – ALWAYS!

  24. PattiRoseKnight says:

    Even if Ms. Griggs apologizes publically now it is obvious (to me anyway) that she won’t be sincere. The damage has already been done and what can be taken away from is to always have a crisis plan in place – ALWAYS!

  25. Sushi says:

    I’m amazed at the poor language in Judith’s “apology”. Isn’t she the managing editor of Cooks Source? That sounds like a position that demands excellent communication skills.

  26. Sushi says:

    I’m amazed at the poor language in Judith’s “apology”. Isn’t she the managing editor of Cooks Source? That sounds like a position that demands excellent communication skills.

  27. wabbitoid says:

    There may be a lot less to this than meets the eye, actually.

    Are we sure that Cook’s Source isn’t just something that Griggs puts out entirely, or nearly entirely, by herself? There may not be any kind of “team” behind this other than a few casual contributors and hangers-on.

  28. wabbitoid says:

    There may be a lot less to this than meets the eye, actually.

    Are we sure that Cook’s Source isn’t just something that Griggs puts out entirely, or nearly entirely, by herself? There may not be any kind of “team” behind this other than a few casual contributors and hangers-on.

  29. Brigitte says:

    @nashjar @TweetsbyKnorr Wow. Given this additional information, one can only hope that no amount of PR will save Cooks Source.

  30. Brigitte says:

    @nashjar @TweetsbyKnorr Wow. Given this additional information, one can only hope that no amount of PR will save Cooks Source.

  31. FocusedWords says:

    More fuel to the fire. Went to checkout Cooks Source website. Had trouble finding it but then only one page comes up. Says that the website has been taken down. Implies that the email was penned by a hacker. Further the Facebook page isn’t controlled by Cooks Source. More “hacker” excuses. Bottom line: Further lessons in how not to react to bad publicity.

  32. FocusedWords says:

    More fuel to the fire. Went to checkout Cooks Source website. Had trouble finding it but then only one page comes up. Says that the website has been taken down. Implies that the email was penned by a hacker. Further the Facebook page isn’t controlled by Cooks Source. More “hacker” excuses. Bottom line: Further lessons in how not to react to bad publicity.

  33. thublogger says:

    OMG! This is something horrendous. Copyright gone wrong big time! I don’t know how Monica have sent her e-mail but for Judith to respond like that, it’s a big slap. However, leave it to the community to vote. This is where the magic of the truth lies. Lessons to learn here.

    This is my first time and thanks to Ingrid over at Nitty Gritty, I have found a local professional! Will be checking out the content here more often as I have heaps to learn about marketing now.

    Cheers!
    Thu

  34. thublogger says:

    OMG! This is something horrendous. Copyright gone wrong big time! I don’t know how Monica have sent her e-mail but for Judith to respond like that, it’s a big slap. However, leave it to the community to vote. This is where the magic of the truth lies. Lessons to learn here.

    This is my first time and thanks to Ingrid over at Nitty Gritty, I have found a local professional! Will be checking out the content here more often as I have heaps to learn about marketing now.

    Cheers!
    Thu

  35. Katjaib says:

    Judith Griggs seems to have a gift for adding insult to injury. Poor thing.

    Her first response to Monica was basically, “I stole your car, but I washed it… and hey was it dirty.” Her ‘apology’ was like, “So I smashed the car into your house, but look, I made the front page.” She in no way inspired Today’s Tiny Change, for the record.

    p.s. Shelly Kramer’s also did a good job of covering this on Sunday, “Swiper, No Swiping! Stealing Content Sucks” (http://bit.ly/afhVlf).

  36. Katjaib says:

    Judith Griggs seems to have a gift for adding insult to injury. Poor thing.

    Her first response to Monica was basically, “I stole your car, but I washed it… and hey was it dirty.” Her ‘apology’ was like, “So I smashed the car into your house, but look, I made the front page.” She in no way inspired Today’s Tiny Change, for the record.

    p.s. Shelly Kramer’s also did a good job of covering this on Sunday, “Swiper, No Swiping! Stealing Content Sucks” (http://bit.ly/afhVlf).

  37. JMattHicks says:

    This is one of those stories where I simply don’t know what to say. It’s so ridiculous, so filled with a “man, this has GOT to be a joke!” vibe that I have a hard time believing it’s a real story! Just WOW.

    If I was advising Griggs team, the first thing I’d say is stop stealing material. When did taking what’s not yours, regardless of the “legality” of the matter (oh, the legislative irony in that statement) become okay? Much less professional and acceptable?

    The second thing I’d say is you owe her a public apology that I will approve BEFORE you post it. Then I’d say you owe the fans a separate yet just as sincere apology to the fans that I will approve BEFORE you post it. And third, I’d donate not $150 but $300 to the school mentioned.

  38. JMattHicks says:

    This is one of those stories where I simply don’t know what to say. It’s so ridiculous, so filled with a “man, this has GOT to be a joke!” vibe that I have a hard time believing it’s a real story! Just WOW.

    If I was advising Griggs team, the first thing I’d say is stop stealing material. When did taking what’s not yours, regardless of the “legality” of the matter (oh, the legislative irony in that statement) become okay? Much less professional and acceptable?

    The second thing I’d say is you owe her a public apology that I will approve BEFORE you post it. Then I’d say you owe the fans a separate yet just as sincere apology to the fans that I will approve BEFORE you post it. And third, I’d donate not $150 but $300 to the school mentioned.

  39. lgdrew says:

    Rather than asking for an apology and a donation, perhaps Monica could have accepted that Griggs stole her work…knowing your work is worth stealing is a compliment…right? Requesting for credit seems like the best option.

    Griggs handled this shamefully though. There’s no excuse for theft/copyright infringement. And worse, her “polishing” of the article.

    Thanks for posting Gini.

  40. lgdrew says:

    Rather than asking for an apology and a donation, perhaps Monica could have accepted that Griggs stole her work…knowing your work is worth stealing is a compliment…right? Requesting for credit seems like the best option.

    Griggs handled this shamefully though. There’s no excuse for theft/copyright infringement. And worse, her “polishing” of the article.

    Thanks for posting Gini.

  41. delwilliams says:

    It is copyright infringement, and if she was a “big time” editor she would know that. Info on the web is NOT considered public domain, it’s just public. There is a difference. If you go by her stand then a song that was just released today online would be public domain, and we know that is not true. She is a thief, but sadly she is a dime a dozen. Online, people do steal people’s stuff and claim as their own. It is plagiarism gone wild. It seems the only way to deal with someone like that is in the court system. It seems she stole items from some major outlets, so I think think that will happen really soon. Thing is, has someone dealt with the publisher? Editor is an employee, so it’s time to go straight to the top.

  42. delwilliams says:

    It is copyright infringement, and if she was a “big time” editor she would know that. Info on the web is NOT considered public domain, it’s just public. There is a difference. If you go by her stand then a song that was just released today online would be public domain, and we know that is not true. She is a thief, but sadly she is a dime a dozen. Online, people do steal people’s stuff and claim as their own. It is plagiarism gone wild. It seems the only way to deal with someone like that is in the court system. It seems she stole items from some major outlets, so I think think that will happen really soon. Thing is, has someone dealt with the publisher? Editor is an employee, so it’s time to go straight to the top.

  43. delwilliams says:

    @lgdrew Why should someone who labored over their article, and it being stolen be expected to just give it away. Monica should have asked for compensation, which she is entitled to. The donation part should have been up to Monica.

  44. delwilliams says:

    @lgdrew Why should someone who labored over their article, and it being stolen be expected to just give it away. Monica should have asked for compensation, which she is entitled to. The donation part should have been up to Monica.

  45. etherjammer says:

    @lgdrew Monica was credited in the magazine. This is an issue not of plagiarism but of copyright, and Monica was well within her rights (and ethically correct) to pursue damages.

    And no, knowing your work is worth stealing isn’t a compliment. In fact, the theft means that the thief values your work so little that they think you won’t mind if they just take it without compensating you.

  46. etherjammer says:

    @lgdrew Monica was credited in the magazine. This is an issue not of plagiarism but of copyright, and Monica was well within her rights (and ethically correct) to pursue damages.

    And no, knowing your work is worth stealing isn’t a compliment. In fact, the theft means that the thief values your work so little that they think you won’t mind if they just take it without compensating you.

  47. Jenna_Cerruti says:

    This is just awful! Awful approach, awful response. The e-mail response is especially surprising because Gaudio is an active BLOGGER. Cook’s Source should have at least done its research before trying to fly under the radar after the angry e-mail. It’s unfortunate because I read that Cook’s Source has a nice, wholesome mission to support local, sustainable culinary practices and food. But Cook’s Source is making bad moves right and left: The public e-mail, deleted Facebook page and website, and no public apology. I think Griggs needs to act SOON if she wants to recover her magazine, explaining all past infringements and announcing big time changes to its copyright use that are detailed and public to readers.

  48. Jenna_Cerruti says:

    This is just awful! Awful approach, awful response. The e-mail response is especially surprising because Gaudio is an active BLOGGER. Cook’s Source should have at least done its research before trying to fly under the radar after the angry e-mail. It’s unfortunate because I read that Cook’s Source has a nice, wholesome mission to support local, sustainable culinary practices and food. But Cook’s Source is making bad moves right and left: The public e-mail, deleted Facebook page and website, and no public apology. I think Griggs needs to act SOON if she wants to recover her magazine, explaining all past infringements and announcing big time changes to its copyright use that are detailed and public to readers.

  49. Jenna_Cerruti says:

    This is just awful! Awful approach, awful response. The e-mail response is especially surprising because Gaudio is an active BLOGGER. Cook’s Source should have at least done its research before trying to fly under the radar after the angry e-mail. It’s unfortunate because I read that Cook’s Source has a nice, wholesome mission to support local, sustainable culinary practices and food. But Cook’s Source is making bad moves right and left: The public e-mail, deleted Facebook page and website, and no public apology. I think Griggs needs to act SOON if she wants to recover her magazine, explaining all past infringements and announcing big time changes to its copyright use that are detailed and public to readers.

  50. Jenna_Cerruti says:

    This is just awful! Awful approach, awful response. The e-mail response is especially surprising because Gaudio is an active BLOGGER. Cook’s Source should have at least done its research before trying to fly under the radar after the angry e-mail. It’s unfortunate because I read that Cook’s Source has a nice, wholesome mission to support local, sustainable culinary practices and food. But Cook’s Source is making bad moves right and left: The public e-mail, deleted Facebook page and website, and no public apology. I think Griggs needs to act SOON if she wants to recover her magazine, explaining all past infringements and announcing big time changes to its copyright use that are detailed and public to readers.

  51. MolliMegasko says:

    Thanks for making me unproductive! This Facebook wall is cracking me up!

  52. MolliMegasko says:

    Thanks for making me unproductive! This Facebook wall is cracking me up!

  53. barryrsilver says:

    The temerity of the offender to blame the victim. Good to hear the editor is being called out. My advice: a 180 degree reversal and a full apology (not the “If anyone was offended, blah, blah, blah”), a donation to Columbia over $130 (petulant in e-space for $130?) and offer Monica a one-time guest spot in the mag. True contrition can save this, anything less will leave a stain.

  54. barryrsilver says:

    The temerity of the offender to blame the victim. Good to hear the editor is being called out. My advice: a 180 degree reversal and a full apology (not the “If anyone was offended, blah, blah, blah”), a donation to Columbia over $130 (petulant in e-space for $130?) and offer Monica a one-time guest spot in the mag. True contrition can save this, anything less will leave a stain.

  55. ryanknapp says:

    #epicfail.

    Nothing else really to say!

  56. ryanknapp says:

    #epicfail.

    Nothing else really to say!

  57. ryanknapp says:

    #epicfail.

    Nothing else really to say!

  58. ryanknapp says:

    #epicfail.

    Nothing else really to say!

  59. DonnaPapacosta says:

    I agree that the editor is clueless, the writer was treated badly, and the apology was hollow. However, let’s keep in mind that Cooks Source is a very small regional publication. I doubt they have a PR team or even a crisis policy. After all, they can’t even afford an apostrophe.

  60. DonnaPapacosta says:

    I agree that the editor is clueless, the writer was treated badly, and the apology was hollow. However, let’s keep in mind that Cooks Source is a very small regional publication. I doubt they have a PR team or even a crisis policy. After all, they can’t even afford an apostrophe.

  61. Sushi says:

    @DonnaPapacosta Those apostrophes are expensive these days. “Quotation marks”, on the other hand, are a dime a dozen.

  62. Sushi says:

    @DonnaPapacosta Those apostrophes are expensive these days. “Quotation marks”, on the other hand, are a dime a dozen.

  63. JohnnyRusso says:

    So their site seems to be down for the count. http://www.cookssource.com/

  64. JohnnyRusso says:

    So their site seems to be down for the count. http://www.cookssource.com/

  65. aakomas says:

    First I would say, if you’re advising someone on “badly/un-edited” written piece, you may start by proof-reading your email and re-editing it. Secondly, I’ve been taught in a few of my Journalism classes that lifting online contents without prior approval/consent of the owner will land one in copyright hot-mess.

  66. aakomas says:

    First I would say, if you’re advising someone on “badly/un-edited” written piece, you may start by proof-reading your email and re-editing it. Secondly, I’ve been taught in a few of my Journalism classes that lifting online contents without prior approval/consent of the owner will land one in copyright hot-mess.

  67. lgdrew says:

    @etherjammer Ethically speaking, you’re correct. In fact, I should have been more assertive in saying that in the first place.

    I was trying to take a different approach, strategically, how to overcome issues of copyright infringement and preventing it in the first place by offering it for free and promoting it to be shared or intentionally putting it in the public domain.

    I’ll save that for another discussion. I do appreciate the push-back. : )

  68. lgdrew says:

    @etherjammer Ethically speaking, you’re correct. In fact, I should have been more assertive in saying that in the first place.

    I was trying to take a different approach, strategically, how to overcome issues of copyright infringement and preventing it in the first place by offering it for free and promoting it to be shared or intentionally putting it in the public domain.

    I’ll save that for another discussion. I do appreciate the push-back. : )

  69. Brigitte says:

    On the editing note..The recipe was published using the language and spellings from the Middle Ages, so it was correct as presented.

  70. Brigitte says:

    On the editing note..The recipe was published using the language and spellings from the Middle Ages, so it was correct as presented.

  71. Brigitte says:

    @JohnnyRusso Would have been better if the apology came before the righteousness.

  72. Brigitte says:

    @JohnnyRusso Would have been better if the apology came before the righteousness.

  73. Brigitte says:

    @lgdrew I don’t understand what you’re saying here…

  74. Brigitte says:

    @lgdrew I don’t understand what you’re saying here…

  75. lgdrew says:

    @Brigitte For instance, taking Zen Habit’s approach, he put his entire blog in the public domain.

    Or building in free, shareable content as part of a blogging strategy.

    Rather than thinking reactively, I was trying to prevent it from happening again.

  76. lgdrew says:

    @Brigitte For instance, taking Zen Habit’s approach, he put his entire blog in the public domain.

    Or building in free, shareable content as part of a blogging strategy.

    Rather than thinking reactively, I was trying to prevent it from happening again.

  77. ginidietrich says:

    @Brigitte @JohnnyRusso I agree about the apology coming last week…before all of this came out. Interesting they took their site down. It was still up when I wrote this last night.

  78. ginidietrich says:

    @Brigitte @JohnnyRusso I agree about the apology coming last week…before all of this came out. Interesting they took their site down. It was still up when I wrote this last night.

  79. ginidietrich says:

    @Sushi @DonnaPapacosta I agree they most likely don’t have a PR or crisis team. The issue really is in being transparent and open about your mistakes…rather than letting it get to the level that you have to take down your website. And VERY funny on the apostrophe and quotation marks!

  80. ginidietrich says:

    @Sushi @DonnaPapacosta I agree they most likely don’t have a PR or crisis team. The issue really is in being transparent and open about your mistakes…rather than letting it get to the level that you have to take down your website. And VERY funny on the apostrophe and quotation marks!

  81. ginidietrich says:

    @barryrsilver It sounds like they did all of that today. A little too late.

  82. ginidietrich says:

    @barryrsilver It sounds like they did all of that today. A little too late.

  83. ginidietrich says:

    @MolliMegasko “Honestly Monica…”

  84. ginidietrich says:

    @MolliMegasko “Honestly Monica…”

  85. ginidietrich says:

    @Jenna_Cerruti I spoke today and told this story and said, “Mark my words. The magazine will be out of business in a matter of weeks.”

  86. ginidietrich says:

    @Jenna_Cerruti I spoke today and told this story and said, “Mark my words. The magazine will be out of business in a matter of weeks.”

  87. karlkoelle says:

    It is truly amazing to watch someone completely fail at social media. You could make the case that they aren’t a major publication so they don’t have the same resources to help them make amends. However, seeing as they apparently make quite a habit out of stealing content they should be much better at covering their tracks…
    The only plan to save the magazine appears to be a serious culling of staff, starting with Ms. Griggs. I don’t see a way she keeps a job, and most of the staff probably needs to go with her to “remove the culture” that is apparently in place.
    As was stated, Ms. Gaudio was willing to let it go with an apology and a small donation. Disney will bury these people. Hopefully when they are done there is enough of a marker left to remind future editors of what happens in the modern world when you ignore the rules.

    I see this being a benchmark in many a college journalism ethics course in the very near future.

  88. karlkoelle says:

    It is truly amazing to watch someone completely fail at social media. You could make the case that they aren’t a major publication so they don’t have the same resources to help them make amends. However, seeing as they apparently make quite a habit out of stealing content they should be much better at covering their tracks…
    The only plan to save the magazine appears to be a serious culling of staff, starting with Ms. Griggs. I don’t see a way she keeps a job, and most of the staff probably needs to go with her to “remove the culture” that is apparently in place.
    As was stated, Ms. Gaudio was willing to let it go with an apology and a small donation. Disney will bury these people. Hopefully when they are done there is enough of a marker left to remind future editors of what happens in the modern world when you ignore the rules.

    I see this being a benchmark in many a college journalism ethics course in the very near future.

  89. ginidietrich says:

    @delwilliams I once had someone use something I said in a speech as a testimonial on his website – it made it look like I was endorsing his business. I called him and politely asked him to take it down. He called me a bunch of names and hung up on me. Our attorney sent him a letter. Unfortunately, I think you’re right.

  90. ginidietrich says:

    @delwilliams I once had someone use something I said in a speech as a testimonial on his website – it made it look like I was endorsing his business. I called him and politely asked him to take it down. He called me a bunch of names and hung up on me. Our attorney sent him a letter. Unfortunately, I think you’re right.

  91. Brigitte says:

    @lgdrew I have a similar approach to my material, although I require attribution, which Leo does not. However, I don’t think requiring writers to give away their content for free is a solution to the rampant problem of theft of both images and the written word…it devalues the work of all the ppl trying to make a living wage. Additionally, it should be noted that Leo released copyright after he was already successful — and he called it an experiment.

  92. Brigitte says:

    @lgdrew I have a similar approach to my material, although I require attribution, which Leo does not. However, I don’t think requiring writers to give away their content for free is a solution to the rampant problem of theft of both images and the written word…it devalues the work of all the ppl trying to make a living wage. Additionally, it should be noted that Leo released copyright after he was already successful — and he called it an experiment.

  93. ginidietrich says:

    @Katjaib So I have egg on my face, but LOOK! We have 6,000 fans!

  94. ginidietrich says:

    @Katjaib So I have egg on my face, but LOOK! We have 6,000 fans!

  95. ginidietrich says:

    @thublogger What I especially love is that the woman put it in writing! My dad always says never to put anything in writing because it’s likely to be held against you. Oy. And welcome! Happy to have you here as part of this crazy, but fun, community!

  96. ginidietrich says:

    @thublogger What I especially love is that the woman put it in writing! My dad always says never to put anything in writing because it’s likely to be held against you. Oy. And welcome! Happy to have you here as part of this crazy, but fun, community!

  97. ginidietrich says:

    @FocusedWords I just saw that, too! They must have taken it down this morning because it was still up last night when I finished this. I am wondering if hackers really got into their FB page (unlikely) or if that’s just their excuse?

  98. ginidietrich says:

    @FocusedWords I just saw that, too! They must have taken it down this morning because it was still up last night when I finished this. I am wondering if hackers really got into their FB page (unlikely) or if that’s just their excuse?

  99. SamanthaCollier says:

    @GiniDietrich @FocusedWords That’s what I was wondering. How about the first email reply? Was that via Facebook or email?

  100. SamanthaCollier says:

    @GiniDietrich @FocusedWords That’s what I was wondering. How about the first email reply? Was that via Facebook or email?

  101. ginidietrich says:

    @wabbitoid It’s a fairly well-read publication on the east coast. I think there definitely is a staff, but likely not a large one.

  102. ginidietrich says:

    @wabbitoid It’s a fairly well-read publication on the east coast. I think there definitely is a staff, but likely not a large one.

  103. ginidietrich says:

    @SamanthaCollier @FocusedWords It was via email. The part I have in the blog post she got in an email.

  104. ginidietrich says:

    @SamanthaCollier @FocusedWords It was via email. The part I have in the blog post she got in an email.

  105. ginidietrich says:

    @Sushi One would think, huh?!

  106. ginidietrich says:

    @Sushi One would think, huh?!

  107. ginidietrich says:

    @PattiRoseKnight Even if the crisis plan is just, “Apologize, apologize, apologize.”

  108. ginidietrich says:

    @PattiRoseKnight Even if the crisis plan is just, “Apologize, apologize, apologize.”

  109. ginidietrich says:

    @Marijean They took the website down today. I think it’s the end of them.

  110. ginidietrich says:

    @Marijean They took the website down today. I think it’s the end of them.

  111. ginidietrich says:

    @fmccaul Crazy, huh?

  112. ginidietrich says:

    @fmccaul Crazy, huh?

  113. ErikJHeels says:

    Thanks! Original “Drawing That Explains Copyright” article is here: http://erikjheels.com/?p=803

  114. ErikJHeels says:

    Thanks! Original “Drawing That Explains Copyright” article is here: http://erikjheels.com/?p=803

  115. ginidietrich says:

    @Brigitte @nashjar @TweetsbyKnorr I’m pretty sure they’ll be out of business soon. And we all now have a great case study in crisis social media.

    P.S. B – congrats on pitching Seth Godin!

  116. ginidietrich says:

    @Brigitte @nashjar @TweetsbyKnorr I’m pretty sure they’ll be out of business soon. And we all now have a great case study in crisis social media.

    P.S. B – congrats on pitching Seth Godin!

  117. ginidietrich says:

    @TweetsbyKnorr Love the pun! I also love the idea of education, but I think it’s must too late for the publication.

  118. ginidietrich says:

    @TweetsbyKnorr Love the pun! I also love the idea of education, but I think it’s must too late for the publication.

  119. ginidietrich says:

    @T60Productions It looks like they did this today – it’s on the home page of their website…the rest of the site has gone dark. But it’s not written by the editor and they’re claiming their Facebook page has been hacked.

  120. ginidietrich says:

    @T60Productions It looks like they did this today – it’s on the home page of their website…the rest of the site has gone dark. But it’s not written by the editor and they’re claiming their Facebook page has been hacked.

  121. ginidietrich says:

    @balemar Nice, huh?!

  122. ginidietrich says:

    @balemar Nice, huh?!

  123. ginidietrich says:

    @ErikJHeels And thank YOU! Great drawing AND article!!

  124. ginidietrich says:

    @ErikJHeels And thank YOU! Great drawing AND article!!

  125. ginidietrich says:

    @karlkoelle I agree that they likely don’t have the resources a larger publication would have at making amends, but the original request was an apology and $130. I have a small business and we can afford to do that. This is a woman who is egotistic enough to think she’s bigger than a lowly blogger.

  126. ginidietrich says:

    @karlkoelle I agree that they likely don’t have the resources a larger publication would have at making amends, but the original request was an apology and $130. I have a small business and we can afford to do that. This is a woman who is egotistic enough to think she’s bigger than a lowly blogger.

  127. SamanthaCollier says:

    @GiniDietrich @FocusedWords Kind of shady to me! I mean it happened on November 4th? It’s been a long time and you’d think they would have posted something awhile ago…. I sure wouldn’t want to be Judy today

  128. SamanthaCollier says:

    @GiniDietrich @FocusedWords Kind of shady to me! I mean it happened on November 4th? It’s been a long time and you’d think they would have posted something awhile ago…. I sure wouldn’t want to be Judy today

  129. ginidietrich says:

    @SamanthaCollier @FocusedWords She seemingly posted something that was supposed to be an apology on the 4th, but (in the same breath) she said, “But look how many Facebook fans we have.” So it went down as being extremely insincere.

  130. ginidietrich says:

    @SamanthaCollier @FocusedWords She seemingly posted something that was supposed to be an apology on the 4th, but (in the same breath) she said, “But look how many Facebook fans we have.” So it went down as being extremely insincere.

  131. karlkoelle says:

    @GiniDietrich I absolutely agree, and I would like to clarify my statement; I meant to say that one COULD say they don’t have the resources, but the resources they really needed here were common sense and respect. I certainly don’t approve of or want to justify their actions in any way and I personally wouldn’t say the don’t have the resources – they just lack the ethical base needed.

  132. karlkoelle says:

    @GiniDietrich I absolutely agree, and I would like to clarify my statement; I meant to say that one COULD say they don’t have the resources, but the resources they really needed here were common sense and respect. I certainly don’t approve of or want to justify their actions in any way and I personally wouldn’t say the don’t have the resources – they just lack the ethical base needed.

  133. Marijean says:

    There’s a very interesting statement now up on the Cooks Source website.

  134. Marijean says:

    There’s a very interesting statement now up on the Cooks Source website.

  135. Marijean says:

    @GiniDietrich in the last hour or so they posted a statement on the website.

  136. Marijean says:

    @GiniDietrich in the last hour or so they posted a statement on the website.

  137. Brigitte says:

    @GiniDietrich Thanks, Gini!! Seriously, it wasn’t anything major, but it felt awesome to get a yes from someone so influential.

  138. Brigitte says:

    @GiniDietrich Thanks, Gini!! Seriously, it wasn’t anything major, but it felt awesome to get a yes from someone so influential.

  139. SamanthaCollier says:

    @GiniDietrich @FocusedWords And who’s Joe Smith on their Facebook Page? lol – it seems as though they must be an admin to the page just doing more damage… So bad!

  140. SamanthaCollier says:

    @GiniDietrich @FocusedWords And who’s Joe Smith on their Facebook Page? lol – it seems as though they must be an admin to the page just doing more damage… So bad!

  141. FocusedWords says:

    @GiniDietrich @SamanthaCollier My gut feeling says that Cooks Source needed an out so they pulled out the trusty “hackers” excuse. No where does anyone deny any of the allegations against Cooks Source or deny that Griggs authored the offending email. This would have been so easy to handle with a sincere mea culpa. Instead we have been treated to a “you’re picking on me” attitude.

  142. FocusedWords says:

    @GiniDietrich @SamanthaCollier My gut feeling says that Cooks Source needed an out so they pulled out the trusty “hackers” excuse. No where does anyone deny any of the allegations against Cooks Source or deny that Griggs authored the offending email. This would have been so easy to handle with a sincere mea culpa. Instead we have been treated to a “you’re picking on me” attitude.

  143. aakomas says:

    @Marijean Yep. Still blaming the web instead of fully & sincerely apologizing for the misconduct of their employee. Hacker hacked someone else’s content and published it on their website. Give me a break!

  144. aakomas says:

    @Marijean Yep. Still blaming the web instead of fully & sincerely apologizing for the misconduct of their employee. Hacker hacked someone else’s content and published it on their website. Give me a break!

  145. AnnieWasHere says:

    @lgdrew Good points, everyone. lgdrew, I agree that it might be a good strategy to post their content with the hope that it will be shared. However, it is the authors choice, and solely hers, whether she wants to have her work published in that particular publication or not. And the point here is that it was republished without her consent. In an age where so much content is available for sharing and many successful writers have been able to use this to their advantage, let us not forget that not everyone feels that this is ok.

  146. AnnieWasHere says:

    @lgdrew Good points, everyone. lgdrew, I agree that it might be a good strategy to post their content with the hope that it will be shared. However, it is the authors choice, and solely hers, whether she wants to have her work published in that particular publication or not. And the point here is that it was republished without her consent. In an age where so much content is available for sharing and many successful writers have been able to use this to their advantage, let us not forget that not everyone feels that this is ok.

  147. AnnieWasHere says:

    @Katjaib “…and honestly, Monica, you should pay me for washing your car!”

  148. AnnieWasHere says:

    @Katjaib “…and honestly, Monica, you should pay me for washing your car!”

  149. BevEdge says:

    This is an excellent discussion, and the idea of public domain works given freely by their creators isn’t new. In searching the internet just yesterday I found a few sites with various rulesets and quality levels. I won’t name them here, but if someone wanted to produce a magazine with such freely sourced material, that would be much wiser than what Cooks Source has done.

    I’ve been watching this whole thing develop since it hit the news streams, and I can’t help but smile at the power of people to bring such things to light. I’m a bit sorry that some over-zealous types took things too far with flooding the advertisers. While they have a right to know, it shouldn’t be at such a rate that it becomes disruptive to their operations.

    I don’t have advice for Griggs. The way things have been handled so far by Cooks Source has been horrendous. And I am only looking at the things I can 100% identify as theirs (I’ll give them the benefit of the doubt on FB. A lot of the stuff there is admittedly hoaxed.) The original emails to the offended author and their current website apology reek of contempt and entitlement; they only deepen my resentment over their original infractions. Their theft is all but unforgivable to me. So sorry and good luck, but I think it’s best that the Cooks Source staff pack it in and start anew, without Griggs and any of her inner circle.

  150. BevEdge says:

    This is an excellent discussion, and the idea of public domain works given freely by their creators isn’t new. In searching the internet just yesterday I found a few sites with various rulesets and quality levels. I won’t name them here, but if someone wanted to produce a magazine with such freely sourced material, that would be much wiser than what Cooks Source has done.

    I’ve been watching this whole thing develop since it hit the news streams, and I can’t help but smile at the power of people to bring such things to light. I’m a bit sorry that some over-zealous types took things too far with flooding the advertisers. While they have a right to know, it shouldn’t be at such a rate that it becomes disruptive to their operations.

    I don’t have advice for Griggs. The way things have been handled so far by Cooks Source has been horrendous. And I am only looking at the things I can 100% identify as theirs (I’ll give them the benefit of the doubt on FB. A lot of the stuff there is admittedly hoaxed.) The original emails to the offended author and their current website apology reek of contempt and entitlement; they only deepen my resentment over their original infractions. Their theft is all but unforgivable to me. So sorry and good luck, but I think it’s best that the Cooks Source staff pack it in and start anew, without Griggs and any of her inner circle.

  151. thublogger says:

    @GiniDietrich Ya, in writing! Doing a bit too much of that now haha, but nonetheless, I appreciate the greets. This will absolutely be fun. 🙂

  152. thublogger says:

    @GiniDietrich Ya, in writing! Doing a bit too much of that now haha, but nonetheless, I appreciate the greets. This will absolutely be fun. 🙂

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