Guest

An Open Letter to WordPress Experts

By: Guest | December 15, 2011 | 
27
Today’s guest post is written by Jay Pinkert. Dear WordPress Expert, Thank you for helping me migrate my blog from WordPress.com to my own self-hosted site. You satisfactorily met all the deliverables enumerated in our service agreement. If you infer from that statement a recommendation or endorsement, please don’t. It’s a shame, too, because with a bit more transparency and salesmanship on your part, I gladly would [&hellip... Read More
Gini Dietrich

One Social Media Trend

By: Gini Dietrich | December 15, 2011 | 
125
It’s Facebook question of the week time (clap, clap, clap)! This week, I have a little contest for you. During the video, I show you the view from my hotel room. The first person to correctly guess where I am will receive a free copy of No Bullshit Social Media by Jason Falls and Erik Deckers. And, as an extra bonus, if you not only name the city, [&hellip... Read More
Arment Dietrich

How Chicago Cabbie Grows Business Using Social Media

By: Arment Dietrich | December 14, 2011 | 
107
Today’s guest post is written by Lisa Gerber.  My first real job in the PR industry was working with downtown Seattle retailers assisting them with cooperative branding and marketing initiatives. Right away, I noticed two types of business owners: The type who are passionate about their business and curious about how to apply new ideas to their models; and the victims, who blame outside sources for [&hellip... Read More
Guest

Twitter Brand Pages are Pointless

By: Guest | December 13, 2011 | 
201
Today’s guest post is written by Brian Meeks. Twitter introduces brand pages. Some people say it will be a game changer. Those people are idiots. It won’t be a game changer, because NOBODY uses Twitter for tweeting…or at least they shouldn’t be. So now I am filled with my trademarked “Howler Monkey Angst.” It isn’t that they are making an effort to improve the Twitter site [&hellip... Read More
Gini Dietrich

Five Ways to Deal with Negative Online Comments

By: Gini Dietrich | December 13, 2011 | 
86
When I speak, it’s pretty typical I’ll hear something along the lines of, “What happens when we begin participating online and someone says something bad about us?” The fact of the matter is, people are already saying bad things about you. You have unhappy employees, upset customers, even belligerent investors. The web doesn’t change that. Sure, those people now have a megaphone, but you have a huge opportunity. Because [&hellip... Read More
Gini Dietrich

Disclosure and Ethics In PR

By: Gini Dietrich | December 12, 2011 | 
68
Five years ago, Wikipedia would not allow PR people to edit or change anything on the site because they found too many of our peers were editing things to be company-friendly and full of controlled messages. So they banned us. More recently they changed the rules to allow us back on, with the policy around conflict of interest pretty darn clear: All users must disclose their [&hellip... Read More
Gini Dietrich

Gin and Topics: Playboy, Siri, and a 666 Sticker

By: Gini Dietrich | December 9, 2011 | 
30
It snowed! It snowed! It finally snowed! Granted, it’s just a dusting, but now I can say December 9 is when we FINALLY got snow in Chicago. I think this is the latest we’ve ever had snow. I hope Mother Nature makes up for it in the coming weeks. While I’m thinking about snow, which makes me think about Christmas, you only have 15 shopping days [&hellip... Read More
Guest

Two Major Changes to SEO this Year

By: Guest | December 8, 2011 | 
53
Today’s guest post is written by Adam Justice. SEO has a few basic principles that will never change, but search engines routinely refine their algorithms in ways that usually make any fringe efforts worthless. Every few months there is a new set of best practices, and another group of web properties are adversely affected by changes. This year, in particular, has been especially harsh on websites [&hellip... Read More
Gini Dietrich

Measuring Results at the Enterprise Level

By: Gini Dietrich | December 8, 2011 | 
32
That’s right! It’s that time again. Facebook question of the week time (clap, clap, clap)! This week we’re talking online monitoring, measuring results, some elbow grease, and marketing expertise. Rusty Speidel, a friend I met on Twitter who later became a close offline friend (mostly because we both road bike), has been giving me a hard time about measuring results. He thinks marketing expertise and elbow [&hellip... Read More