Gini Dietrich

Pros and Cons of a Blogging Committee

By: Gini Dietrich | October 20, 2011 | 
72
It’s Facebook question of the week time (clap, clap, clap!). Christina Huerta works for Keymark Enterprises, a company that creates 3D modeling software for engineers. I have a friend who is the CFO for an aeronautics company and they use 3D modeling software to show clients and prospects what something will look like once it’s been produced. It’s. So. Freaking. Cool. Neither here nor there, but [&hellip... Read More
Arment Dietrich

Building Community with MarketMeSuite

By: Arment Dietrich | October 19, 2011 | 
65
Today’s guest post is written by Lisa Gerber. You may have heard a thing or two lately about CEOs and their communications challenges (cough, Netflix). Well, MarketMeSuite CEO Tammy Kahn Fennell had the pleasure of sending a slightly different email to their paying customers recently; customers would no longer have to pay for their product. That’s right! MarketMeSuite (MMS), a premium social media dashboard, is now free. [&hellip... Read More
Guest

Profiling Your Social Customer

By: Guest | October 18, 2011 | 
13
Today’s post is written by Jennifer Roberts. I was riding up one of the canyon roads in Boulder, Colorado a few weekends ago. I wanted to use the ride to work out how to write an article linking my online social behavior with the concept of a social consumer. But my high-end Sella Italia Lady saddle was distracting me; it was uncomfortable. I refocused and thought [&hellip... Read More
Gini Dietrich

Create An Online Conversation

By: Gini Dietrich | October 18, 2011 | 
56
We’ve talked about listening to the online conversation. And we’ve talked about assessing where your customers and prospects are already participating online. These should have done two things for you: 1) Helped you see a pattern of where people are talking about you, the company, or the industry (i.e. blogs, Twitter, Facebook, etc.); and 2) Helped you understand where the people you already do business with are spending [&hellip... Read More
Gini Dietrich

Gin and Topics: Cycling and Social Media

By: Gini Dietrich | October 14, 2011 | 
40
It’s almost time for PRSA! I’m going to Orlando just in time for Chicago’s sub-40 degree temps. I actually love sub-40 degree temps, but I guess I can do with sitting by the pool on Sunday afternoon with Abbie Fink (right, Abbie?!?). Don’t forget, if you’re going to be there, look me up! I’ll be the one with the two Canadians and large microphones. And, we’re hosting [&hellip... Read More
Gini Dietrich

Managing Negative Online Comments

By: Gini Dietrich | October 13, 2011 | 
124
It’s Facebook question of the week time (clap, clap, clap!). A few housekeeping things first. If you’re going to PRSA this weekend/next week, leave me a comment so I can say hi! And, Inside PR (Martin Waxman, Joe Thornley, and I) are hosting a TweetUp on Monday night. If you RSVP online, the first drink is on us! We’re also going to be doing lots of [&hellip... Read More
Arment Dietrich

Free Facebook Ads For Small Business

By: Arment Dietrich | October 12, 2011 | 
20
  This guest post is written by Molli Megasko Yes, it’s another Facebook post. But don’t roll your eyes yet (Howie!). I’m not going to talk about the user changes, I’m here to discuss the free ads Facebook is giving to small business. This January, Facebook is planning to give away $50 in free advertising to 200,000 small businesses across the country to show them how the [&hellip... Read More
Gini Dietrich

Four Tools to Assess Your Audience’s Online Usage

By: Gini Dietrich | October 11, 2011 | 
94
Last week, after we looked at the tools for online listening, I promised I would follow it up with tools to use in assessing the conversation. Promise kept! At the time, we discussed the five steps in social media we always recommend to new clients who are just beginning to branch out online, including listen, assess, engage, measure, and refine/improve. We’re at the assess phase now, which [&hellip... Read More