Gini Dietrich

Responding (Or Not) to Blog Comments

By: Gini Dietrich | June 19, 2012 | 
283

Earlier this year, I traveled to Norway to share a stage with Mitch Joel, Valeria Maltoni, Chris Brogan, and Maggie Fox.

During our stay there, we ended up having a conversation about blog comments and replying to them. In fact, it’s a conversation Mitch and I have nearly every time we talk.

You see, he writes to write. It’s like a disease for him. He has to get the words out of his head and onto the computer screen. He figures he’s had his say by doing that and the comments are for everyone else to have their say.

Valeria, who is one of the smartest people I know, rarely gets any comments, but her blog is one of the go-tos for nearly everyone in marketing. It’s one of a handful of blogs I have come into my email (instead of my RSS feed) so I don’t miss it every day.

And, of course, Chris gets a gazillion comments and he replies to nearly every one of them.

Is it Scientific?

So we have three camps:

  1. The blog is widely read, but no one comments (Valeria);
  2. The blogger has his or her say and leaves the comments open for everyone to debate, argue, or agree with one another, but the blogger rarely responds (Mitch); and
  3. The blogger replies to every comment left on his or her blog post (Chris and me).

I wanted to see if any of the camps leads to a scientific analysis of how well a blog does and I did it solely based on the AdAge listing.

According to the seven scores they use to compile the listing:

  • Chris is #4
  • Mitch is #31
  • Valeria is #52
  • Spin Sucks is #69

So that doesn’t really tell us anything, at least not from a numbers and science perspective, about which way is the right way.

To Reply or Not

It really just depends. If you’re like Mitch and you write for yourself, building community and replying to blog comments isn’t as important. But, if you’re like me, building community, debating ideas, and listening to other people’s perspectives is as equally important as putting the thought onto the computer screen.

Take, for instance, the conversation we had a couple of weeks ago about Warren Buffet buying 63 local newspapers because they’re cashflow positive.

Of course, I wrote that blog post from my perspective. I live in a big city where we have two daily newspapers and the local news is really national news. But many of the comments were from readers in smaller communities and they see huge value in their local paper and their local news.

This is not something I’d considered before I wrote the blog post. We all write from our own perspectives and listening to, debating, and really opening your mind to new and different thoughts is how you grow.

I’m not, by any means, saying those bloggers who don’t respond don’t grow by reading the comments on their blogs. I’m simply saying I learn more by actually having the debate with some of you, in the written word.

So Where Does that Leave Us?

Your blog is your home. You can do with it what you like. Sure, I have some days that I’m traveling or swamped with meetings and I can’t check on the blog throughout the day. Those are the days I find one or two readers is asking as host (without my asking) and baiting people into conversation.

I love that.

But I also love the days where I can check in multiple times and do my own baiting. And, trust me, sometimes I debate people just to see if they’ll come back for more (they don’t always).

But it’s entirely up to you, your blog’s vision, and what you’re trying to achieve. Going into 2014, I’ll be blogging, and commenting for a very specific reason (cough, writing another book, cough) and you’ll discover I’m starting conversations around things I want to use later.

It will be almost more important for me to hear your perspectives, for that purpose, than for me to get my ideas in front of you. Of course, that will be the conversation starter, but it won’t stop there.

None of the three camps is right or wrong. You figure out why you are blogging (or want to blog) and you do it in a way that works for you. Find a blogger who does it that way you do, someone you respect and admire, and emulate them. Don’t do it because of their AdAge ranking or their popularity score.

Do what works for you.

About Gini Dietrich


Gini Dietrich is the founder and CEO of Arment Dietrich, an integrated marketing communications firm. She is the author of Spin Sucks, co-author of Marketing in the Round, and co-host of Inside PR. She also is the lead blogger at Spin Sucks and is the founder of Spin Sucks Pro.

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283 Comments on "Responding (Or Not) to Blog Comments"

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allenmireles
4 years 6 days ago

I like to respond to comments, @gini and totally enjoy reading long comment threads on other people’s blogs. There are times when the comments back and forth are as entertaining and/or educational as the post itself. 

ginidietrich
4 years 6 days ago

 @allenmireles Especially here…with the crazies! We get off on some seriously funny tangents. Of course, I also get slammed for that. There is a certain group of people who think it’s ridiculous and have talked about it behind my back. 🙂

KenMueller
4 years 6 days ago

 @ginidietrich  @allenmireles Ah, the talking behind the back. I much prefer mocking you to your face.

ginidietrich
4 years 6 days ago

 @KenMueller  @allenmireles I prefer that, as well.

KenMueller
4 years 6 days ago

I’m in your camp, and it’s something I learned from you and have appreciated from you. I now try to respond to every comment (but sometimes miss a few). I love the engagement and community building aspect. It’s how I got to know you and plenty of other folks. And, like you, the comments serve to make me think more about sides of issues I hadn’t considered. I love the give and take, and the comments and conversations (either on my blog or others) are fodder for future blog posts. 

ginidietrich
4 years 6 days ago

 @KenMueller I love it, too. But I also see the other side. There was an HBR journalist (not blogger) who wrote on the topic. His view was that reporters have never invited comments so this new world was a strange one for him. There definitely is not a one size fits all.

KenMueller
4 years 6 days ago

 @ginidietrich I’m not proposing one size fits all, but with reporters, they are in the same world that businesses are now in. There used to be a one-way relationship with little feedback. That has changed for businesses, and it is changing for journalists. Not that everyone needs to respond, but the model has changed drastically, and journalists are not immune. It will be interesting to see how this shakes out in another year or two.

ginidietrich
4 years 6 days ago

 @KenMueller Really great point about it no longer being one-way communications. We talk to our clients about this…that totally makes sense.

KenMueller
4 years 6 days ago

 @ginidietrich I think that when it comes to journalists, with the trouble the newspaper industry is in, this mindset could be a make or break factor. It’s that “adapt or die” philosophy. You can see this in any media. If you look at the history of both television & radio, many have predicted their death, but they’re still here. However they have changed drastically, particularly radio. It’s pretty amazing when you can sit back and look at the whole history of a medium and see how it has adapted in order to survive.

ginidietrich
4 years 6 days ago

 @KenMueller And the music industry, too. I watch that a lot to see how paid and free content will evolve.

KenMueller
4 years 6 days ago

 @ginidietrich Definitely. That’s even a dicier one, and having worked in that industry, and having a lot of musician friends, I see both sides. And I have musician friends on both sides of the issue. A lot, like businesses, depends on the mindset of the musician.

ginidietrich
4 years 6 days ago

 @KenMueller Yes, like some giving Spotify (or iTunes) access to their songs and others not.

KenMueller
4 years 6 days ago

 @ginidietrich So many different business models out there for musicians, and no single one is “correct”…but boy, it’s interesting to watch. 

burgessct
burgessct
4 years 6 days ago

I come down on the side of – Yes – it is the blog author’s way to acknowledge the reader (their time was invested in reading your content).  

ginidietrich
4 years 6 days ago

 @burgessct But was their time invested in reading your content for their benefit of yours? That’s where the debate gets heated.

burgessct
burgessct
4 years 6 days ago

 @ginidietrich If they visit your site, they have mutually invested – you posted they came – they could have gone elsewhere with those minutes.  Who benefits – both – you know your pieces are read; they were inspired enough to leave a comment.  No heat.
 

ginidietrich
4 years 5 days ago

 @burgessct Well, you know I agree with you. I’m just trying to see the other side. 🙂

fitzternet
4 years 6 days ago

I’m not a blogger… But I get hundreds of comments each week on YouTube. I only respond to positive and negative comments. But I almost always ignore anything in between – observations, interesting thoughts, un-interesting thoughts, etc… And on YouTube, there is ALOT of in between – comments that are about the subject matter but not overtly positive or negative. YouTube is a helluva drug…

ginidietrich
4 years 6 days ago

 @fitzternet You mean the, “Great video!” comments? 

fitzternet
4 years 6 days ago

 @ginidietrich Oh no… My videos are extremely controversial. To baseball fans, at least. But I also get my fair share of totally random/bizarre comments. The price you pay for a few million views.

ginidietrich
4 years 6 days ago

 @fitzternet So give me an example of something that is in between that you wouldn’t respond to.

fitzternet
4 years 5 days ago
 @ginidietrich Ok… I don’t respond to observations. Last week I received this comment – “Lol!!! At least he told the catcher to get out of the way”   If you saw the video, you know exactly what he’s talking about and there’s really nothing more to add, so I don’t.   I also don’t respond if somebody simply comments “I love this!” or “This sucks!.”    But if they take the time to explain why they like or dislike a video, I’ll thank them and/or explain why I agree or disagree. But I NEVER delete negative comments unless it involves a personal… Read more »
ginidietrich
4 years 5 days ago

 @fitzternet Love this breakdown. Thanks!

Soulati | B2B Social Media Marketing

 @fitzternet
 Why wouldn’t you blog to help promote your YouTube posts? Very interesting; are you missing an opportunity or ignoring a challenge?

fitzternet
4 years 5 days ago

 @Soulati | B2B Social Media Marketing  @fitzternet My YouTube videos are kind of caught in a viral infinite loop. No matter what I do (or don’t do), I get about 10k views everyday during baseball season. During the winter, it drops to 5k… Most of the efforts I made to get to this point involved YouTube marketing (comments, likes, getting subscribers, annotations, etc.).
 
Blogging certainly helps in most cases, but in my case it wasn’t a factor. I did try blogging early on though.

fitzternet
4 years 5 days ago

 @Soulati | B2B Social Media Marketing Actually, those numbers are wrong… I get about 6.5k views per day in the summer and 4k-5k in winter. I just posted a screenshot on Twitter if you want to take a look. twitter.com/fitzternet

geoffliving
geoffliving
4 years 6 days ago

 I think the AdAge ranking isn’t a really good metric for anything. I have been in and out of the 150 over the past six years depending on whether or nor I decide to play by their metrics and the amining they require, as well as the frequency of the posts necessary to be in that rank.

geoffliving
geoffliving
4 years 6 days ago

Gaming, not amining. Dear LiveFyre, get an editing feature.

KenMueller
4 years 6 days ago

 @geoffliving The new beta version has that, I believe. I’m testing it out on my blog, and a newer version comes out within the next week or so. 

DannyBrown
4 years 6 days ago

 @geoffliving Dear Geoff – learn to type properly. 😉

ginidietrich
4 years 6 days ago

 @geoffliving I agree. I used it only to show responding to comments (or not) really doesn’t have a scientific way of measuring it. 

geoffliving
geoffliving
4 years 6 days ago

 @ginidietrich I am not really sure I agree with that comment based on your post, “I wanted to see if any of the camps leads to a scientific analysis of how well a blog does and I did it solely based on the AdAge listing.” Here’s the thing Gini, if I wanted to be a 150 blogger, I could be. In three months.  The metric means nothing. It’s a choice of time investment and effort.

ginidietrich
4 years 6 days ago

 @geoffliving Right. I wanted to show if using AdAge led to a reasonable, and scientific (numbers based), conclusion as to whether or not you should respond to comments. By no means did I mean you couldn’t get in the top 150. Quite honestly, I’m surprised you’re not, based on your content alone. My point only was that not even a ranking can determine whether or not you should respond to comments – only you can determine that. Perhaps I didn’t articulate that clearly enough.

DannyBrown
4 years 6 days ago

 @geoffliving  @ginidietrich I think that’s a challenge being issued here – the three months start here. 🙂

geoffliving
geoffliving
4 years 5 days ago

 @DannyBrown  @ginidietrich Tell that to Soleil when she’s crying because her Daddy’s is wanking off on a laptop instead of reading a book to her.

DannyBrown
4 years 5 days ago

 @geoffliving  @ginidietrich I was on about AdAge – you’re bringing porn into the game?

Sean McGinnis
4 years 5 days ago

 @geoffliving  @DannyBrown  @ginidietrich #FamilyKlout

StaceyHood
StaceyHood
4 years 6 days ago

@ginidietrich I’m going to guess, respond? Was that right?

ginidietrich
ginidietrich
4 years 6 days ago

@StaceyHood Nope! It depends.

StaceyHood
StaceyHood
4 years 6 days ago

@ginidietrich Dang it.

Soulati | B2B Social Media Marketing

Fascinating thinking, and I’ve often wondered why some bloggers rarely get comments. Wonder why that is? My theory has much to do with the welcome mat…you open it widely without wrinkles and people come on in and stay awhile. How friendly is your house?

ginidietrich
4 years 6 days ago

 @Soulati | B2B Social Media Marketing I think, in Valeria’s case, it’s because she’s so smart, no one wants to leave a comment for fear of not sounding as smart as she is. I’ve seen this at Solis’s blog, too. He’s still very widely read, but hardly anyone comments anymore. 

3HatsComm
4 years 4 days ago
 @ginidietrich  @Soulati | B2B Social Media Marketing Is that REALLY the case? It’s very chicken-egg. If you know someone is not going to reply, then why would you bother to comment at all? Think that’s when many of us bookmark it for future reference, then take the discussion elsewhere.   Frankly there are times when someone’s post is either so ‘pie in the sky’ theory I don’t know WTH they’re talking about, so I don’t comment; have the same theory on Oscar-bait movies – they’re so out there, so the critics rave b/c they don’t want to get caught not getting it.… Read more »
C_Pappas
C_Pappas
4 years 6 days ago

@ginidietrich I get upset when I dont get a response 🙂 I took the time, shouldnt they?

burgessct
burgessct
4 years 6 days ago

@C_Pappas invested time is valuable time

ginidietrich
ginidietrich
4 years 6 days ago

@C_Pappas Some feel like they had their say in the blog post and the comments are for the readers, not for them to interject

C_Pappas
C_Pappas
4 years 6 days ago

@ginidietrich That’s interesting. But Im not sure we, as commenters, necessarily know that all the time. Should be more clear!

ginidietrich
ginidietrich
4 years 5 days ago

@C_Pappas I liked what Maggie said on the blog – if you aren’t writing for business or to generate leads, why respond?

C_Pappas
C_Pappas
4 years 5 days ago

@ginidietrich Me too! I actually just responded to her 🙂

kehutchinson
kehutchinson
4 years 6 days ago

Terrific, well rounded analysis, Gini! When I first began blogging, I never replied to comments because I thought that was “cheating,” boosting the number of comments by answering them myself. I am not a widely read blog now, as I was then, but now, I want to reply to comments when I get them, because I do want to build a community. I am never satisfied with just the post, I always need to clarify and explicate. 

ginidietrich
4 years 6 days ago

 @kehutchinson Ha! It’s funny you say that because I had a colleague who would say, “Well, you really only got 30 comments, not 60.” Fair point. I also like your point about need to clarify and explicate. I feel the same way, especially when people’s different perspectives make me look at things differently.

samtaracollier
4 years 6 days ago
You went to Norway!? I’m jealous! That must have been an incredible trip. And, I just purchased Marketing in the Round and am currently reading it on my iPad – incredible.    I come to Spin Sucks for two main reasons: you (of course) and your commenting community.  I love how interactive everyone is and although I don’t comment all the time, I’m always here seeing everyone’s side and opinion.  I love how you interact with everyone and I think it makes commenters feel appreciated and encourages them to come back.    Remember when I first met you? You know… Read more »
ginidietrich
4 years 6 days ago

 @samtaracollier I didn’t love Norway. I had trouble sleeping (which is rare for me) and Oslo wasn’t a very pretty city. It was a really long way to go for a one hour speaking engagement, but I did enjoy hanging out with my peers.
 
My mom. She’s a sneaky one. She randomly sends checks to people for saying nice things about me, but she CLEARLY has you on the payroll.
 
BTW. The blog post I wrote for you guys was cracking me up last night. I hope you like it!
 
xoxo

lauraclick
4 years 6 days ago
Great explantation of the three camps. As I always say, different strokes for different folks. There is no right or wrong way. It all depends on your goals.   Much like you, I want to encourage dialogue and make people feel like they’re welcome. I want to answer questions and get new ideas. By responding to every comment, it gives the signal that I’m listening and that I’ll hear and respond to what people have to say.    However, what bloggers need to remember is that a very small percentage of readers actually take the time to comment. I know… Read more »
ginidietrich
4 years 6 days ago

 @lauraclick You know what’s interesting about your comment? I write for Crain’s (the business journal here). I’ve never seen so many nasty comments as I do on those columns. Sometimes I do a revise of something I’ve written here and sometimes I run what I”ve written for them here a couple of weeks later. Either way, the same content makes it’s way here and the comments are always positive (even if they don’t agree) and never nasty. It’s really, really interesting how that plays out in papers vs. blogs.

lauraclick
4 years 5 days ago
 @ginidietrich SO. TRUE. With my old job, I spoke to judges groups quite a bit about media/social media, etc., and commenting on newspapers always came up. In fact, I was on a panel once with a reporter and someone from the newspaper association and we had a huge riot on our hands about how to deal with the awful, and largely untrue, comments people would make on newspaper sites.   Papers are really struggling with how to deal with it. I think, for some, they’re ditching comments altogether (though, I’m sure that impacts pageviews considerably) or they’re moving to Facebook commenting… Read more »
Sean McGinnis
4 years 5 days ago

 @lauraclick  @ginidietrich Anonymous commenting sucks.

ginidietrich
4 years 5 days ago

 @lauraclick Facebook commenting is a really good fix! I’m going to mention that to my editor. Thanks!

lauraclick
4 years 5 days ago

 @ginidietrich It is. Our local daily, the Tennessean, implemented Facebook comments  at the end of the year and the quality of comments has increased dramatically. They said they got a handful of complaints, but the overall response has been positive.

JayBaer
4 years 6 days ago
Comments (and answering them) create a community, rather than an audience. That is a positive, but not an imperative. To measure it, I would look at percentage of “new” visitors among each blog, as well as the conversion rate among commenters and repeat visitors.   The quandary is time spent answering comments vs. whether that time gets you and your company closer to a behavior or action that builds your business. I would argue (although I’ve never tested it) that commenters are much more likely to socially share (possibly because they want others to see their smart comment), thus comments… Read more »
ginidietrich
4 years 6 days ago

 @JayBaer And, of course, adding in the quandary of the number of people who read but don’t comment. Our commenters are about one percent of our total readers. It is interesting to think about time invested vs. the ROI. We’ve gotten business both from those who comment and those who do not. It’s not an easy one to measure!

KenMueller
4 years 6 days ago

 @ginidietrich  @JayBaer Interesting point. As I look at my commenters, they are generally not people who are, or become, clients. So those who visit my site, and don’t comment, are a better measure of prospective clients for me. 

ginidietrich
4 years 6 days ago

 @KenMueller  What?!? You mean I’m not a prospect for you?? Hrumph.

KenMueller
4 years 6 days ago

 @ginidietrich Not as a client…

jasonkonopinski
4 years 6 days ago

 @ginidietrich I’m in the same boat, though the numbers tend to skew more towards those who don’t comment (at least for me).
 
I’m reminded of what you said during your BW talk, @jaybaer , about individual posts being like feathers and the necessity of having a brick amongst your content. Thinking.  

TheJackB
4 years 5 days ago

 @ginidietrich 
 
The lurkers fascinate me. Some of my readers never comment on the blog but they show up on Facebook or in my email. You never know who is reading and what they are taking from all this.

ginidietrich
4 years 5 days ago

 @TheJackB It always shocks me, though I know it shouldn’t, when someone says, “I read such and such on your blog.” Wait, what? You did?? 

djwaldow
4 years 5 days ago

I have always admired folks like @JayBaer for replying to nearly every comment. As he said (& I agree with), comments create a community rather than an audience. I do my best  to reply to each and every comment. Then again, my blog posts don’t get hundreds of comments. Ha!
 
As a newer reader (& commenter) to Spin Sucks, I aslo see that @ginidietrich replies to not all – but most – comments.
 
That’s my style too.

ginidietrich
4 years 5 days ago

 @djwaldow  I try really hard to comment to all. Sometimes I have nothing else to add so I’ll like the comment, but I try to reply to all. Especially if I need to call them and they have the wrong number in their email signature.

djwaldow
4 years 5 days ago

 @ginidietrich !!!!!! Damn you. Well played though. UNCLE! You win. No fair though. What I write on FB *stays* on FB. Right? Ha.

ginidietrich
4 years 5 days ago

 @djwaldow I never said where I saw it!

djwaldow
4 years 5 days ago

 @ginidietrich Ha. Was just kidding. You crack me up.

Maggie Fox
Maggie Fox
4 years 6 days ago

Hey Gini, thanks for the link! When I blogged more – waaaay back when (and even now, when I write the occasional post) I used to respond to comments that needed responding to – a challenge, a question, etc. That’s generally my rule of thumb. Great to have the chance to hang out in Norway!

ginidietrich
4 years 6 days ago

 @Maggie Fox That’s a very good rule of thumb! So no comments on the “great blog post” or anything that agrees with what you wrote?

Maggie Fox
Maggie Fox
4 years 6 days ago

 @ginidietrich Nah, not really – it feels a little like a lovefest, and while I appreciate the praise, I’m much more interested in the debate 😉

fitzternet
4 years 5 days ago

 @Maggie Fox  @ginidietrich Agree 100%.

KDillabough
4 years 6 days ago

Unless it’s a convo between commenters that doesn’t get a value-add by my jumping in, I respond to all comments. At least for now. What will change is my commenting strategy on others’ blogs. But that’s a whole other long story:) Cheers! Kaarina

ginidietrich
4 years 6 days ago

 @KDillabough Yes, that changed for me this year. I just can’t comment on all of the blogs I read. I still read them all, but my commenting has gone done considerably. Some people have been real jerks about it to me, but, just like everything else you have to prioritize. 

KDillabough
4 years 6 days ago

 @ginidietrich Totally. But I wonder how many people “compete” to get “A-listers” to engage, and then feel deflated when they see them at some blogs, but not at theirs. The chopped liver syndrome. When I started blogging, I had it bad. I’m over it. It is what it is. Now I feel like singing que sera, sera, haha.

TheJackB
4 years 5 days ago
 @KDillabough It is easy to get sucked up in that game but it it is a waste of time and energy. Ego kills blogs and blogging.   It can be frustrating to see some other blogger receive accolades and attention when you don’t see them as producing content that is better than yours and worse when you think it is inferior.   We are all human. Sometimes it irks me when I am left off of some of the blogging lists, especially when they use bloggers who have basically quit blogging.   But if you sustain your effort and keep plugging… Read more »
KDillabough
4 years 5 days ago

 @TheJackB Got sucked up in the beginning. No longer. Thanks Jack: I will sustain:)

JayDolan
4 years 6 days ago

I like to respond to comments when I can make a cheap joke.
 
Yeah. I’m terrible.

ginidietrich
4 years 6 days ago

 @JayDolan WHERE HAVE YOU BEEN?!?! Did you run your half-marathon? Why aren’t you answering tweets? Do you hate me? I miss you!

Sean McGinnis
4 years 5 days ago

 @ginidietrich And THAT comment illustrates the very reason this blog gets so many comments and has such a community feel. Thank you for illustrating the point Gertrude.

ginidietrich
4 years 5 days ago

 @Sean McGinnis I was going to return your call in a minute, but now I’m rethinking it.

JayDolan
4 years 5 days ago

 @ginidietrich Long story short, I needed a break to focus on some real world stuff.
 
In related news – buying a house and moving takes a lot of time and resources.

ginidietrich
4 years 5 days ago

 @JayDolan Buying a house is one of the most painful things you will ever do. But I’m super proud of you for doing that AND running the half marathon!

Sean McGinnis
4 years 5 days ago

 @ginidietrich  @JayDolan  I didn’t want to talk to Gertrude anyway. I needed to talk to the “good” twin, Gini.

MackCollier
MackCollier
4 years 6 days ago
Valeria doesn’t get many comments because she’s too damn smart.  I have had this conversation with her, but I think most of her blog posts intimidate the hell out of her readers.  I know they do me.   I love writing music marketing posts, and a few years ago I began to notice that whenever I would write about how a Rockstar was connecting with their fans, these posts almost always got little to no comments.  I finally asked my readers at the end of one of these posts if they simply didn’t like these posts, and asked if that’s… Read more »
ryanstephens
ryanstephens
4 years 6 days ago
 @MackCollier  To piggy back off of you Mack, I pretty much agree with your sentiment with respect to Valeria’s posts. I’d add that there’s a couple of other things at play as well.   1.) Not only is her content awesome, but she doesn’t leave many gaps for people to ‘add stuff’ because of the thorough approach she takes with each post. (Basically what you’ve stated).   2.) Her content is typically a deeper dive into the realm of marketing. Other people (like Chris) often write about things that appeal to a broader audience and/or things that are related more… Read more »
ginidietrich
4 years 5 days ago

 @ryanstephens  Really great point about how thorough Valeria is, Ryan. I know I tend to leave some holes (on purpose) so I can extend the conversation in the comments. I’ve just never articulated it that way, but now that you bring it up, it’s totally what I do.

ginidietrich
4 years 5 days ago

 @MackCollier That’s exactly the conversation I’ve had with her, Mack. She’s soooo smart, it is intimidating. Heck, just having a conversation with her is intimidating. You don’t want to say or do anything to make yourself look less smart.

Communic8nHowe
Communic8nHowe
4 years 6 days ago
I think if responding to comments is incredibly important to blogging. It’s what makes it a social media platform by making it interactive. But it needs to include the author.   No offence to Mitch and Geoff but if you don’t respond to comments either individually or a group of them collectively, you might as well turn off the comments like Seth Godin does. At that point, I don’t consider it to be a blog but rather a series of articles–but if you’re writing for yourself that’s pretty much what you’re doing anyhow.   I believe blogging implies taking your… Read more »
Brent@Echelonseo.com
Brent@Echelonseo.com
4 years 6 days ago

Articles vs blog is a good way of looking at it.  I guess it depends on whether you are writing for yourself or your readers – if its your readers it seems to me that you should be involved in the conversation.
@Communic8nHowe 

Communic8nHowe
Communic8nHowe
4 years 6 days ago

Thanks for adding your perspective @Brent@Echelonseo.com . I always understood that the difference between an article and a blog was the ability to comment. But without the author being involved at some level, you risk making them irrelevant like newspapers have.

ginidietrich
4 years 5 days ago

 @Communic8nHowe Mitch wrote a blog post today in response to this so you can see his reasoning. I don’t think he’s wrong, by any means. I just blog for a very different reason. Writing a book has been an interesting experience. I’m so accustomed to immediate feedback through blogging that it was really painful to wait six months, after the content was written, to get any feedback. I really love the conversations blogging generates and that’s why I do it.

RandyGreene
4 years 6 days ago

Ha, this is the typical “There is no answer, except what works for you” solution! 🙂

ginidietrich
4 years 6 days ago

 @RandyGreene The favorite: It depends.

RandyGreene
4 years 6 days ago

Oh, also – is the link to Valeria’s blog supposed to be: http://www.conversationagent.com/ ?

ginidietrich
4 years 6 days ago

 @RandyGreene Yeah…I caught that mistake and changed it a bit ago. Sorry about that.

mitchjoel
mitchjoel
4 years 6 days ago

@scottmonty @ginidietrich @SpinSucks She’s still my Social Media Wife…

ginidietrich
ginidietrich
4 years 6 days ago

@mitchjoel xoxoxo

sometimesicing
sometimesicing
4 years 6 days ago

Totes: “My industry has a specific capability in taking smart and able people and burning them out to the point of no return.” – @mitchjoel

tjohansmeyer
tjohansmeyer
4 years 6 days ago

@lisagerber @spinsucks I usually ignore them — they’re all nuts 😉

lisagerber
lisagerber
4 years 6 days ago

@tjohansmeyer I can see that in your situation! LOL!

tjohansmeyer
tjohansmeyer
4 years 6 days ago

@lisagerber yeah, I know. But, I’ve mellowed with age.

lisagerber
lisagerber
4 years 5 days ago

@tjohansmeyer Oh no, I meant the sites you write for, not you. 🙂

tjohansmeyer
tjohansmeyer
4 years 5 days ago

@lisagerber I know, I know 🙂

DannyBrown
4 years 6 days ago

Quick separate note – do you have enough sharing options at the end of the post? 😉
 
There’s no right answer. For me, I like to respond to all comments that warrant a response (i.e., not just a “great post” type of comment), because that person has taken the time out of their day to visit my blog as opposed to the millions of others out there. So the very least I can do to thank them is offer a response to their comment.
 
But, it’s entirely down to the individual and their goals.

jasonkonopinski
4 years 6 days ago

 @DannyBrown I’m with you on this, Danny. I’ll engage commenters who add insights and value into the conversation for the very same reasons. The “great post” type of comment get old quickly, and I’ve tried to encourage meater, more thoughtful discussions when possible. The results have been mixed. 🙂
 
It’s also a good reminder that comments are an ego-driven measure, much like traffic. I still get discouraged from time to time when a post I was quite sure was going to prompt some good discussion and debate seems to languish, only to catch hold weeks later. 

DannyBrown
4 years 6 days ago

 @jasonkonopinski Ah, the beauty of blogging – it’s the posts you think you nailed that get little traction. hey ho! 🙂

TheJackB
4 years 5 days ago
 @jasonkonopinski @DannyBrown    I try to engage with everyone including the “great post” people. It is hard to do because I don’t have the time to do it the way I want to but when I am able to I almost always see positive results come from it.   I agree with @Mark_Harai that it is a useful tool for building relationships.    There certainly isn’t any one way to do this. On a personal level I am one of those people who writes because I have to. I produce content at a pace that most people can’t/won’t keep up with but… Read more »
DannyBrown
4 years 5 days ago

 @TheJackB  @jasonkonopinski  @Mark_Harai Great comment!

ginidietrich
4 years 5 days ago

 @DannyBrown And that’s where you and I agree. Darn it.

Shonali
4 years 6 days ago
Um… why did you skip a year… or is 2013 already accounted for?  It’s like you said – to each their own, do what works for you, etc. I will say this, however; for me, you (speaking generally) have to be Seth Godin to get away with not replying to blog comments. I don’t care if you do it late (I’m guilty of doing this), but do it. Outside of the fact that you write and publish a ton of good content on SS, one of the major reasons people flock here is because YOU respond to them. Not anyone… Read more »
ginidietrich
4 years 6 days ago

 @Shonali Um, because I can’t write another book next year. I’m learning from Geoff. One every year is too much.

jeffespo
4 years 5 days ago

 @Shonali you know @ginidietrich wen’t into PR like we did… she can’t count.

DannyBrown
4 years 5 days ago

 @jeffespo  @Shonali  @ginidietrich And now she’s pissed she never came ip with PRkting.

ginidietrich
4 years 5 days ago

 @DannyBrown  @jeffespo  @Shonali I am mad about that for sure!

Shonali
4 years 5 days ago

 @DannyBrown How do you pronounce that, “parakeeting”? OMG, Danny, there is a post in there!!! @jeffespo  @ginidietrich 

Shonali
4 years 5 days ago

 @jeffespo HAHAHAHAH!!!!!! @ginidietrich 

bdorman264
4 years 6 days ago
So, is the repetitive response ‘who are you’ I get here baiting? Oh, I have plenty of responses but now that you are a high falootin’ published author with a legitimate audience I try to stay on my best behavior so I won’t get banned like @skypulsemedia has at Mashable.    Of course, you are still waiting for an intelligent, informed response from me you can actually respond to, but it’s all about the points to me; I think I’m over 2,000 now.    Yes, it’s your house and you can do as you like. In my humble opinion, the… Read more »
ginidietrich
4 years 5 days ago

 @bdorman264  Ahhhhh. For the first time in a long time, I won’t ask you who you are and just say thank you.

maggielmcg
4 years 6 days ago
I’m in Mitch’s camp and glad to see I’m not the only one who feels like that. I write because I love writing. Period. I don’t get paid to blog, I don’t do it to generate business or leads (I have a full-time job), and I’m not on any lists nor do I aspire to be. I write when I have time, and while I occasionally try to respond to comments, most of the time I just…don’t. I sometimes feel guilty about it and worry that I should do better…then I remind myself that blogging is a hobby for me… Read more »
C_Pappas
4 years 6 days ago

 @maggielmcg I love your take here and after reading this post I hadnt considered just not replying. I see comments come in to my blog and I feel anxious that I have to respond right away. I do go online at the expense of my loved ones to get things done – including add responses – and Im re-thinking that.. I blog because I enjoy it. It makes me think about things and it always helps me practice writing.

ginidietrich
4 years 5 days ago

 @C_Pappas I got over the instant responding about a year ago. Now I do it when I can, and never at the expense of my business or my family.

ginidietrich
4 years 5 days ago

 @maggielmcg You know, it’s a really good point about why you blog – and it’s not for business or to generate leads or to even find a job. That’s why the answer really is, “it depends.”

ginidietrich
ginidietrich
4 years 6 days ago

@ScottMonty LOL! Nice, Scott. Way to get me in trouble! @mitchjoel

Mark_Harai
4 years 5 days ago
If you just want to write and serve up valuable information, that’s all good, and effective too. If you want to connect with people in the same way and develop deeper relationships with folks you’re drawn to – that can only happen by joining in conversations with them.   For me, I prefer the relationship benefits that social media provides. That does take an investment of time, just like the personal and business relationships you’ve developed offline. After all, they’re just as real and valuable as your offline relationships, and often even more so.   These relationships can develop into… Read more »
ginidietrich
4 years 5 days ago

 @Mark_Harai And, to your point, none of us got where we are without the communities we’ve built. 

ShakirahDawud
4 years 5 days ago
I usually think people are commenting because they want to start a conversation, so I respond to offer that. Most of the time, that single comment was the single thing they had to say. But there are comments I really want to just Like (I have Livefyre) and leave alone because they really don’t require a response.   I read and share @mitchjoel because I appreciate his thoughts. I just don’t comment, because when I do it’s because I want to start a dialogue (albeit brief) with the author, not just speak my piece and go.   No matter how… Read more »
ginidietrich
4 years 5 days ago

 @ShakirahDawud  It really does come down to why you’re blogging. It’s entirely up to you and your goals. No one can tell you the right or wrong way to do it.

sydcon_mktg
4 years 5 days ago
I really enjoy the blog comments, interaction & banter. I feel it adds character to the blog as well as the article. You can also learn a great deal about the author thru comments.  I find the comments to be a extension of the blog itself, many times giving more insight into the topic and thought process that was behind it.    Our blog isnt one that gets many comments, but I find I enjoy it more when there are some, almost motivates me to write more.  Its like discussing a book in a book club.  I would rather have… Read more »
ginidietrich
4 years 5 days ago

 @sydcon_mktg Book club is a VERY good analogy!

AaronStrout
AaronStrout
4 years 5 days ago

@jaybaer i try to. but you are the master. one of the reason why i think you have such a large and dedicated following. #smartblogger

GrizzardComm
GrizzardComm
4 years 5 days ago

As usual, the answer is “It depends.” RT @ginidietrich Responding (or not) to blog comments http://t.co/UI2SypaL

ginidietrich
ginidietrich
4 years 5 days ago

@GrizzardComm As usual

KristenDaukas
KristenDaukas
4 years 5 days ago

@ginidietrich The irony? I can’t leave a comment because I can’t login to @livefyre … and it was a good one, too.

ginidietrich
ginidietrich
4 years 5 days ago

@KristenDaukas But you did leave a comment!

KristenDaukas
KristenDaukas
4 years 5 days ago

@ginidietrich Yeah.. had to close it down and go back in. Very odd.

KristenDaukas
4 years 5 days ago

Aha!! Got in. 
 
There are posts that I write that really don’t warrant comments, so when I don’t get them I’m okay with that. But there are ones that I write that are VERY open to comments & that’s what I want and when I don’t get them, it bothers me. Well, not in the “cry myself to sleep, throw in the towel” sense but still… And NOTHING makes me crazier than when I make a comment on someones blog and they don’t respond.

ginidietrich
4 years 5 days ago

 @KristenDaukas Why does it bother you if you leave a comment and they don’t respond (I’m asking for a reason)?

KristenDaukas
4 years 5 days ago

 @ginidietrich Quite honestly, my attitude is that if what you have written inspired me enough to comment, then a response should be given. Of course, I’m not talking about  a comment like “nice post” but rather one that the person is voicing their opinion or just has a good, valid statement. 

ginidietrich
4 years 5 days ago

 @KristenDaukas So, if you left a really well thought-out comment and the blogger didn’t respond, would you go back? If the answer is no, does your answer change if the content is spectacular?

KristenDaukas
4 years 5 days ago
 @ginidietrich I may go back IF they’re an amazing blogger that I really like, but if it’s a common Joe – probably not. Yes.. I’m a snob that way. I liken it to other parts of social media – if I said something to you at a party and you just turned and walked away without responding, that would be pretty rude. Why would I want to try again? You may write spectacular stuff but if you treat your audience like they mean nothing, pretty soon you won’t have an audience and then who cares how spectacular you are? Sometimes I… Read more »
iparcel1
iparcel1
4 years 5 days ago

@jaybaer @ginidietrich Yes!

Craig McBreen
4 years 5 days ago
Hi Gini,   I’ll be honest. If someone goes to the trouble to write a well thought out comment I feel I owe it to that person to at least respond, but that’s me and I might change my view on this as I go. Commenters add to the conversation and a great comment is often the catalyst for a new blog post.   But like Danny said, there is no right answer.   For me, as a relatively new blogger (ahem, Bill Dorman will jump in and bust my chops for this statement) comments are Extremely important. Why? Well… Read more »
KDillabough
4 years 5 days ago

 @Craig McBreen Since @bdorman264 hasn’t arrived back here yet, I’ll bust your chops:)

Craig McBreen
4 years 5 days ago

 @KDillabough   You are the “kick in the shins” lady 😉

KDillabough
4 years 5 days ago

 @Craig McBreen Oh yeah: I forgot:)

bdorman264
4 years 5 days ago

 @KDillabough  @Craig McBreen Way to go Kaarina……..

KDillabough
4 years 5 days ago

 @bdorman264  @Craig McBreen You know I’ve always got your back Bill:)

ginidietrich
4 years 5 days ago

 @Craig McBreen Uh…I saw Bill’s blog post. Bust your chops is putting it mildly!

Craig McBreen
4 years 5 days ago

 @ginidietrich I’m still recovering 😉 Does it get worse? 🙂

ginidietrich
4 years 5 days ago

 @Craig McBreen Nah…I think you saw the worst of it.

bdorman264
4 years 5 days ago

 @ginidietrich  @Craig McBreen That’s called ‘tough love’…..:).

mitchjoel
mitchjoel
4 years 5 days ago

I started writing a comment and I kept writing and writing and wouldn’t you know it, a new blog post was birthed. I’ve added my thoughts right here: http://bit.ly/PlBeEd (you many want to pack a lunch).
 
Thanks for always insipiring, @ginidietrich

ginidietrich
4 years 5 days ago

 @mitchjoel I”m headed there next! 

ShakirahDawud
ShakirahDawud
4 years 5 days ago

@pmswish Post was a thought-provoker. When I visited Mitch’s blog for the 1st time, I commented. Haven’t since, but haven’t stopped reading.

pmswish
pmswish
4 years 5 days ago

@shakirahdawud I share your sentiments about thinking people want to converse…usually they don’t. They want to be heard.Tx. for the reply.

RebeccaTodd
4 years 5 days ago
I love all of the conversation- and additional blog posts!-that this has spawned. I think the only unique thought (and perhaps this has already been said) that I can add is sometimes you don’t know and can’t predict the outcome of engagement. Case study- I sell.  Yet I read Spin Sucks because I like it- well written, informative, funny. Then Gini follows me on twitter, which encourages me to comment, she responds, we add on linked in, I comment more, we become FB friends, she buys zombie garden gnomes, I feel she is my soul sister and I can’t wait… Read more »
DannyBrown
4 years 5 days ago

 @RebeccaTodd You do know Chicago people aren’t allowed in Canada after July 26? 😉

HowieSPM
4 years 5 days ago

 @DannyBrown @RebeccaTodd or before either. Just that day. Like a one day Amnesty in support of the Canadian Sheep Industry.

ginidietrich
4 years 5 days ago

 @RebeccaTodd Wow. I think, zombie garden gnomes and all, I might cry. THIS is why I comment, blog, do social media, and get to know people like you. You make it all worth it and I CANNOT WAIT to see you!!

lizreusswig
4 years 5 days ago

As a reader it’s enjoyable to interact with the blogger on an interesting topic, but I agree there is no one right way to handle comments.  I think what’s really brilliant though, is that a single blog post like this (and you are brilliant @ginidietrich ) is that it has sparked so much more conversation not only in comments, but in other blog posts as well – like @mitchjoel who recently “commented” via his own blog post on this topic.  Now that’s interaction &  community!!  

ginidietrich
4 years 5 days ago

 @lizreusswig  Not only are you reading blogs while on vacation, you’re commenting too??! Oh my, oh my.

wonderoftech
4 years 5 days ago
Hi Gini, I’m in the respond to comments camp, like you and Chris. To me it seems that if someone takes the time to visit my place and leave a comment, then I should respond. If someone came to my home and talked to me, I would respond back, so I guess I feel as if my blog is my virtual home in a way.    I have visited blogs where the content is mostly informational and the author doesn’t respond. That’s fine but it doesn’t build a sense of community and that’s a big part of the pleasure of… Read more »
ginidietrich
4 years 5 days ago

 @wonderoftech You know what this makes me want to do? Invite you to my house and just stare at you. No?

Hajra
4 years 5 days ago
There isn’t nothing more lovelier than a good comment or just any comment – debate, discuss, agree, disagree. But having the author respond to it makes it all the more worthwhile somehow. I always feel that if the reader has taken the interest and the initiative to read one’s post and then have their ideas about it, it makes more sense to respond to it. Well, comments like  “Nice post, come visit my blog at so and so dot com” can be left as they are; but the others do need to be addressed. At least an acknowledgment, but I… Read more »
ginidietrich
4 years 5 days ago

 @Hajra  LOL!! I love the idea of you offering people drinks and then hiding in your room. You should try it and see what happens. Heck! I’ll try it and report back!

Hajra
4 years 4 days ago

 @ginidietrich They won’t come back; and if they do it will just to throw stones at my glass windows….. or maybe huge rocks…. and my mom wouldn’t be surprised… 
 
Do tell me what happens…. 

Tinu
4 years 5 days ago

I’m a responder, or at least I try to be. Sometimes a post gets responded to weeks or occasionally months later and I miss it. But the ones I see I like to respond to ASAP.  I don’t think there’s something inherently wrong with folks who don’t respond, but I *do* appreciate blogs by authors who have no intention of responding who link to their forums instead. Why waste the comments space (and in my opinion, waste my time) if you have absolutely no intention of responding? It truly does depend on what your goals are though. 

ginidietrich
4 years 5 days ago

 @Tinu Yep…that’s why it really is: It depends. My goals are different than yours than Mitch’s. 

Tinu
4 years 5 days ago

 @ginidietrich Yeah I think one of the biggest mistakes in the spread of social media has been all these dictates that there’s one right way to do this or that thing. I’ve always believed that depending on what your goals are, there are ways that are *effective& and things that aren’t. If it works for you and it’s not hurting anyone, I say go for it. At the same time, it’s not smart to get locked into doing it your way if it’s not getting you the results you want.

JBBC
JBBC
4 years 5 days ago

@CraigMcBreen i read it earlier. Think if someone goes to trouble of leaving a comment you should reply to them

CraigMcBreen
CraigMcBreen
4 years 5 days ago

@JBBC Agreed! 🙂

EdenSpodek
4 years 5 days ago

I think I’m going to have to read @mitchjoel ‘s post and any from the others names who decide to weigh in on this discussion. Not that I’m blogging much these days but I agree with @DannyBrown  in that if someone takes the time to post a thoughtful comment, I’d like to show them I’m listening. Like you, I also find what they have to say is valuable although I’m not sure I’m as comfortable with confrontation. 

AdamBritten
4 years 5 days ago

 @EdenSpodek  @mitchjoel  @DannyBrown Same. Especially since my blog is smaller than any of the ones analyzed here, I like to show my readers that I appreciate that they took the time to comment. And I find that when I comment, they are more likely to comment again.

ginidietrich
4 years 5 days ago

 @AdamBritten  You have to start somewhere, right?!? In the beginning, I sent people personal notes to thank them for commenting. Of course, that wasn’t sustainable, but it worked!

ginidietrich
4 years 5 days ago

 @EdenSpodek  I see you read Mitch’s post. I still have to comment. 🙂

EdenSpodek
4 years 5 days ago

 @ginidietrich I see you commented. I’ve been reading Mitch’s blog for years. He’ll tell you so. I used to comment regularly. I can also reminisce about our geek dinners back in the early days. 😉 
 

HowieSPM
4 years 5 days ago

 @EdenSpodek @DannyBrown @mitchjoel @AdamBritten I also find the platforms are important. @livefyre I am sure generates more comments. My blogger comment system sucks. But then I don’t like when people comment so it is a great platform for me. a deterrent of sorts. Mitch has that little box that says pixels. Which is brilliant. If you aren’t smart enough to type that word in the box…he doesn’t want you commenting. Took me 4 months to figure out what that box was for.

Kristi Hines
4 years 5 days ago

Sometimes, it can come down to having the time to either reply to all of your comments or continue to create content that helps your readers and gives them something to discuss.  Personally, I’d rather take the time to create the content – although I’d love to reply to the comments that comes with each piece, it’s tough, and if I have to choose, I choose to create.  🙂

mitchjoel
mitchjoel
4 years 5 days ago

@Kristi Hines This sounds like me as well.

sethmsparks
sethmsparks
4 years 5 days ago

 @mitchjoel  @Kristi If I had to choose between Mitch responding to comments or creating brilliant pieces of work, I’d choose his brilliance anytime.

ginidietrich
4 years 5 days ago

 @sethmsparks  @mitchjoel  @Kristi I’m with you, Seth. I’m totally cool with Mitch not responding to my comments if it means he keeps writing awesome content. 

HowieSPM
4 years 5 days ago

 @mitchjoel  @Kristi Mitch you spend 12 hours a day sipping lattes listen to Slayer and Metallica. How would you have time to respond to comments? 8)

ginidietrich
4 years 5 days ago

 @Kristi Hines It really depends on the blogger. I don’t  have kids and I spend a TON of time in hotels and airports. So it’s a big easier for me to comment. But if it were taking time away from running my business or my family, I’d choose differently, too.

RmSorg
4 years 5 days ago

I love how you break it down into 3 different styles! I blog for community involvement and conversation …

Great post!

margieclayman
margieclayman
4 years 5 days ago

I try really hard to respond to comments – I figure someone took the time to read my brainz and respond to my brainz. They should at the very least get more of my brainz. A crappy reward, no doubt, but it’s the thought that counts 🙂 (So I tell myself). 

ginidietrich
4 years 5 days ago

 @margieclayman I comment on your blog only so I can see how your crazy brainz work. You seriously make me laugh. If that’s not a good ROI, I don’t know what is.

accuconference
accuconference
4 years 5 days ago

@ginidietrich Spin Sucks isn’t out of control – You are!

ginidietrich
ginidietrich
4 years 5 days ago

@accuconference Oh. Good point. Dang.

KristenDaukas
KristenDaukas
4 years 5 days ago

@ginidietrich No kidding!! KABAM!

ginidietrich
ginidietrich
4 years 5 days ago

@KristenDaukas Ha!

KristenDaukas
KristenDaukas
4 years 5 days ago

@ginidietrich You use @triberr, right?

ginidietrich
ginidietrich
4 years 5 days ago

@KristenDaukas I do use Triberr

JustInTheSouth
JustInTheSouth
4 years 5 days ago

@ginidietrich Hello Twitter Friend!

ginidietrich
ginidietrich
4 years 5 days ago

@JustInTheSouth Hi Brackett!

JustInTheSouth
JustInTheSouth
4 years 5 days ago

@ginidietrich Hows this day treating you?

dino_dogan
dino_dogan
4 years 5 days ago

@ginidietrich @KristenDaukas Gini is actually one of our earliest members 🙂 Hi Aunt Gini 🙂

ginidietrich
ginidietrich
4 years 5 days ago

@dino_dogan Who is this? Do I know you? @KristenDaukas

ginidietrich
ginidietrich
4 years 5 days ago

@JustInTheSouth It looks like it’s going to be hot and windy. Again.

JustInTheSouth
JustInTheSouth
4 years 5 days ago

@ginidietrich Nothing like the Mid West.

KristenDaukas
KristenDaukas
4 years 5 days ago

@ginidietrich I set up my acct a while ago but am trying to figure out how to find & join tribes & am lost. Any “how to” articles?

JustInTheSouth
JustInTheSouth
4 years 4 days ago

@ginidietrich you have one of these wright ? http://t.co/Juic1UXi

TroyClaus
TroyClaus
4 years 4 days ago

@justinthesouth @ginidietrich – Thats pretty cool.

JustInTheSouth
JustInTheSouth
4 years 4 days ago

@TroyClaus I love it man! Wicked cool. How are things for you Troy?

TroyClaus
TroyClaus
4 years 4 days ago

@justinthesouth – Rockin and Rollin, Top Shelf, Fantastical…that about sums it up 🙂 and you?

JustInTheSouth
JustInTheSouth
4 years 4 days ago

@TroyClaus LOL. Doing great. Loving live in the early days of @ShiftDM

TroyClaus
TroyClaus
4 years 4 days ago

@justinthesouth @ShiftDM – Thats great! I’m a fan 🙂

ginidietrich
ginidietrich
4 years 4 days ago

@KristenDaukas I’m going to try to find you some stuff. Give me a bit.

ginidietrich
ginidietrich
4 years 4 days ago

@JustInTheSouth That is super cool!

KristenDaukas
KristenDaukas
4 years 4 days ago

@ginidietrich No rush.. but thank you. I think I have part of it figured out but definitely lacking!

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