Gini Dietrich

Measuring Social Media – Setting Benchmarks and Goals

By: Gini Dietrich | August 2, 2009 | 

One of the things I love about social media is it’s SO easy to measure! It’s so easy to set benchmarks and goals and then you can get as much information as you like (daily, weekly, monthly, quarterly, or annually) to watch you get closer and closer to your goals.

Many people are intimidated by setting goals that are measurable, especially from a communication standpoint. But social media allows you to do it so easily and I’m going to give you some free tools to do just that.

* Use Twitter Grader to determine where your Twitter account is right now (most people begin in the 50th percentile) and set goals for increasing the number.  If you tweet consistently and if you engage and connect daily, it takes six or seven months to get to, and maintain, a grade of 100 percent. Keep that in mind as you set your Twitter grade goal.

* Use to quickly check your popularity on bookmark sites (such as Digg or Delicious), the ranking on the search engines, and through number of subscribers.  For instance, take the first listing, which is Google PageRank. You want that number to be a one by the time all is said and done. The way you will set your metric is determine how long it will take you to go from where you are now to a number one.

* Darren Williger just introduced me to TwitterAnalyzer, which I LOVE! I love pretty graphs and charts and this fulfills that need for me. It gives you analytics for pretty much everything, including tweets, chats, popularity, reach, subjects, friends, mentions, and groups. Use this to benchmark where you are right now and then build metrics from there.

* If one of your goals is to increase your connections through  new followers each day (without the use of an auto-follow app), then Twitterholic is a great place to start. It crawls your stats for you once  a day (but you have to go there daily and click the “crawl my stats” button in order to make that happen) and it tells you how many followers you started with and shows a growth graph.

* Socialmeter scans the major social sites to analyze a Web site’s or blog’s social popularity. It gives you a score, which becomes your benchmark, and you can set goals to increase it from there. It also shows you which site(s) link to your Web site or blog the most and you can use that data to benchmarch your growth on additional sites.

* siteVOLUME allows you to enter keywords to see how many times they appear on Digg, Twitter, MySpace, YouTube, and Flickr. I like this site because you can enter your keywords against your competition to see where you benchmark against them.

* Compete is a great site to analyze your Web site or blog against your competition. It’s a great tool to overlay on your Google analytics to determine unique visitors, change in traffic from previous months, search terms used to find you, top referral sites, and it does the same for your competition.

web-site-grader1 * Web site grader is a free SEO tool that    measures the marketing effectiveness of your Web site or blog. The site gives you a score, plus a ton of great information on how to increase your percentage. This is a great way to determine what your benchmark is now and what you need to do in order to get a 100 percent score. Plus you can compare it with your competitor’s sites, which is always fun!

Using these eight sites to determine your benchmarks today will help you create your goals for one month, two months, three months, six months, and 12 months. You can check back daily, weekly, monthly, or quarterly. Figure out what your goals are and how often to measure, set up your dashboard, and have at it!

About Gini Dietrich

Gini Dietrich is the founder and CEO of Arment Dietrich, an integrated marketing communications firm. She is the author of Spin Sucks, co-author of Marketing in the Round, and co-host of Inside PR. She also is the lead blogger at Spin Sucks and is the founder of Spin Sucks Pro.

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11 responses to “Measuring Social Media – Setting Benchmarks and Goals”

  1. sean malarkey says:

    Great post Gini,

    Great post, I’m gonna tweet this!

    Sean Malarkey

  2. Jeff Katz says:

    Great post and one that speaks to me as someone from the web analytics space.

    Might I add Twitalyzer ( to the list? We measure, among other metrics, influence and brand strength for organizations, large and small, who want to measure their success on Twitter.

    — Jeff Katz
    Twitalyzer Product Lead

  3. Diane Stein says:

    I have been using several of these tools and I love them! So do my clients – they love it when I can show them statistics on what social media is doing for their business.

    I have also used Twitalyzer mentioned above by Jeff and that too is a good tool.

    Thanks for the list!

  4. […] This post was Twitted by gspadoni […]

  5. […] This post was Twitted by ismael3 […]

  6. […] Yesterday morning I moderated a discussion on social media measurement at #SMBChicago. We started the discussion with some of the free tools I blogged about a couple of weeks ago (see it here). […]

  7. […] Yesterday morning I moderated a discussion on social media measurement at#SMBChicago. We started the discussion with some of the free tools I blogged about a couple of weeks ago (see it here). […]

  8. ! I’ve yet to think about the simple ways Google worked in. The truth of the thing is that while Google crawls your page numerous times, it still takes a ton of due work on your part in order to get a page to become intriguing to the big G. This adds to my understanding of search engine optimization.

  9. Great comment about goal setting

  10. […] Yesterday morning I moderated a discussion on social media measurement at#SMBChicago. We started the discussion with some of the free tools I blogged about a couple of weeks ago (see it here). […]

  11. […] Your business strategy will provide a framework that will focus daily decisions towards your ultimate goal. […]

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