A few years ago, I was sitting in the hotel lobby in New Orleans, having coffee with Ken Jacobs.
He says, “I have your Christmas gift.”
(Mind you, this was May and we had never before exchanged gifts so I’ll admit I was a little panicked. I had nothing for him.)
He pulls out a folder and he begins handing me torn out photos from SkyMall, complete with a story about why he thought this “gift” was perfect for me.
I was so happy to hear SkyMall was being bought out of bankruptcy because it really does provide the best gift-giving experience.
I mean, just looking at the home page today, I see images of the best steak thermometer ever and a deck umbrella that has twinkly lights on the inside to act as stars at night.
Both perfect photos for Ken’s Hanukkah gift this year.
On Facebook, Ken makes fun of me daily (yesterday he posted a photo of a woman wearing an egg costume and said it was me), proving that I clearly am in need of another brother because the four I have aren’t enough.
He makes me laugh so hard, I have had asthma attacks. He sends me emails that I often keep, just for something to laugh at when I’m having a bad day. He leaves me voicemails (I rarely answer the phone) that make me cry from laughing so hard. He also tells people quite often that he taught me about social media (which is a downright lie, but I just smile and nod).
He’s one of the good guys and, though he’ll make me regret saying this later on, one of my dearest friends.
I made him wait a loooooong time to be featured on the Spin Sucks Inquisition (for all of the reasons I’ve listed above), but here he is. In all his glory.
Ken Jacobs, ladies and gentlemen.
What is the Biggest Mistake You’ve Made in Your Career?
I’m not a big believer in mistakes or “failures,” because they’re all steps along the road to success.
If forced to articulate one, I suppose mine would be not realizing what I was meant to do far earlier in my career.
I spent 25+ years in PR agency management and leadership, and while I certainly had my high points, the low points should have made me realize I needed to course correct.
And thank goodness that at age 50, I did!
What is One Thing about Yourself that Would Surprise Most People?
Hmm, that I share too frequently on Facebook?
That I know very little about sports?
That I share about not knowing about sports on Facebook?
I think most people know that.
How about that the first words the respected actress Deborah Kerr (“The King and I” “Tea and Sympathy” “From Here to Eternity”) said to me when we met were, “My darling, I’m so very sorry to have kept you waiting.”
If You Could Achieve Everything You Ever Wanted in Life, but Had to Die 10 Years Sooner, Would You Make that Trade?
Wow, that’s a tough one.
Unlike most of the previous Inquisition victims, I’m going to opt for the longer life.
Because I don’t believe one should shoot to achieve everything.
It’s about the journey, with all its achievements and missteps and detours along the way.
So the longer the life, the longer the journey, the more ups and downs, the more interesting occurrences, the more “Aha!” moments.
And more cannolis.
Definitely more cannolis.
What Industry Advice or Practice Would You Most Like to Cry Foul On?
I guess this is the part where I ruffle some feathers.
It would have to be some of the leaders in the PR/communications agency business, who don’t invest enough in the professional development of their high-potential executives and employees, because of the “What if we train them and they leave? What if we coach them and they leave?” syndrome.
The questions, in my opinion, should be “How much greater value would they bring to our clients, and thereby the agency, if they were trained to have greater skills, particularly in the areas of client service, team leadership, and management?”
“How much greater value would they bring to their clients, their teams, and thereby the agency, if they were coached to become more inspiring, inspired leaders, who could motivate their followers to surpass their goals and help achieve the agency’s vision?”
What is the Best Book You’ve Read in the Past Six Months?
Other than Spin Sucks?
It would be Asbury Park’s Glory Days. The Story Of An American Resort by Helen-Chantal Pike.
- It’s the story of a community that has been reborn from the ashes, and more than once, and has reinvented itself. I admire that.
- We’re planning on moving there.
- It was a gift from a dear friend in the PR agency business, Lisa Dimino, with whom I worked at Ogilvy & Mather PR.. Lisa does the best impression of SNL’s “Pat” and “Linda Richman.” Now I’m all verklempt.
Why Does Spin Suck?
A number of reasons:
- It’s dishonest.
- It belittles your stakeholders, your prospects, and most of all, your own organization.
- You’ll be caught.
- Any credibility you would have had is gone, and your organization’s situation will be so much worse than when you started.
- You’ll have imperiled the one thing that matters more than anything else: Your integrity.
Then you’ll look back and say “That really wasn’t worth it.”
Where You Can Find Ken Jacobs
Because Ken taught me everything I know about social media (smiling and nodding), it makes sense that you can stalk him online pretty much everywhere.
Well, except on his blog because he hasn’t posted there since June, even though he promised me he was going to blog weekly this year.
And, if you are a business owner, executive, manager, or upcoming leader and need coaching and external professional development, I can think of no one better than Ken Jacobs, particularly if you are in PR.
When he mentioned above the he reinvented his career at 50, he really did through Jacobs Executive Coaching. At the very least, I promise he’ll make you laugh so hard you’ll pee your pants.
image: Not only of Ken and me, but a rare photo of Mr. D., as well!