On Saturday morning, Mr. D and I made our way to Michigan Avenue to visit the flagship Apple store.

I would have preferred the less touristy store in Lincoln Park, but we were there to get his new iPhone 5 and it was where they sent us (in other words, we had no choice).

Because he’s never upgraded his phone (he still had the very first and original iPhone), I didn’t make much of a stink of it because it’s about freaking time.

When we arrived at 9 a.m., the store wasn’t yet open, but they were letting people in who had reserved phones. A full hour before they opened to the public.

I’d heard rumblings that the Apple geeks (geniuses, customer service reps, what are they called?) are no longer allowed to spend more than 20 minutes with a customer, so I was also anxious to test that out. (more…)