Today’s guest post is by Yvette Pistorio. 

I’ve been a social media community manager for just about two years and I love it.

It’s fun, I get to meet so many new people, and I get paid for it!

I landed in the world of social media via a little luck, a pinch of patience, a solid writing background, and by doing tasks outside of my official job description.

I’ve been asked what makes a good community manager and I don’t have a cookie cutter answer to that question, though the ability to come to work every day with a smile regardless of how many people you’d like to punch in the face are getting on your nerves is a key attribute.

Every organization will need or want something different for the role they are trying to fill.

So instead of answering “what should I look for,” I’m going to write about the traits an effective community manager should have based primarily on my experiences. (more…)