I would be remiss if I didn’t blog about the PR nightmare Walmart has caused itself by allegedly covering up the bribes they paid Mexican officials in exchange for getting building permits faster and other favors to help it aggressively expand in the region.
Late last week the New York Times revealed a Walmart attorney received an alarming email from a former executive at the company’s Mexico subsidiary, which described how the company had orchestrated a campaign of bribery in order to win market share. The problem? This happened in 2005.
That same year, the attorney dispatched a committee to Mexico City and found, yes indeed, there was suspicion both Mexican and U.S. laws had been broken. The lead investigator at the time recommended Walmart continue the investigation to confirm suspicions.
Instead, Walmart shut it down.
The campaign of bribery isn’t the PR crisis…it’s in how it was handled. Rather, in how it was not handled. (more…)