Today’s guest post is written by Molli Megasko.
During the past few weeks I’ve had the unfortunate experience of working with different parties on some projects we’re doing for clients.
Because I sit on both side of the fence of client service (both giver and receiver), I’ve learned a few things from the recent phone calls, emails, and hair pulling.
I’ve discovered my true definition of client service.
Client service, I’ve learned, is subjective.
I’d like to share with you what I think makes for perfect client service. (more…)