On Friday morning, the Entrepreneurs’ Organization hosted Tony Hsieh, the CEO of Zappos and author of “Delivering Happiness”. Daniel Hindin and I went to hear him speak and to see if we could learn something we hadn’t already considered about building Arment Dietrich and Spin Sucks.

I have to say, I was a tiny bit disappointed. Tony is not a great speaker. He’s not charismatic or charming. He’s very flat and a little monotone. I don’t know if it’s because he’d been on a bus for 10 days (for his THREE MONTH Delivering Happiness tour) and it was the end of the week or if that’s just the way he is, but I’ve never heard people say those things when they describe him so it was rather shocking to me. What he did, though, was tell funny stories and he’s brilliant. So I can put aside his faults for funny and brilliant. (more…)