Julia Carcamo is president and chief brand strategist at J Carcamo & Associates, an M Partners collaboration partner. Recognizing the growing impact of the Hispanic market, she has co-founded espÑOLA, a Hispanic marketing and engagement agency. Get more insights at www.jcarcamoassociates.com.
Customer Experience | September 11, 2018
Guest experience can certainly be a brand differentiator, but as Julia Carcamo explains, it needs to more than just an ad. She has a five step process for success.
Communication | November 7, 2017
Sometimes great media coverage isn’t all that great. Here’s what to do when you make a faux pas and have to back slowly away from your success.
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