Julia Carcamo

Hit the Jackpot by Evolving Your Guest Experience

By: Julia Carcamo | September 11, 2018 | 
Guest experience can certainly be a brand differentiator, but as Julia Carcamo explains, it needs to more than just an ad. She has a five step process for success... Read More
Julia Carcamo

What to Do When You’re “Stuck” with Great Media Coverage

By: Julia Carcamo | November 7, 2017 | 
Sometimes great media coverage isn't all that great. Here's what to do when you make a faux pas and have to back slowly away from your success... Read More