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customer referrals

By Jeff Riddle

Client or customer referrals are one of the most effective ways to grow your business.

But many service professionals believe referrals are a random occurrence, only generated by great service.

A recent study in the financial services sector determined 87 percent of clients are willing to recommend their financial service providers, but only 11 percent of them are actually being asked to do so.

While delivering great service is half the equation, the other half is asking your satisfied clients for referrals.

Here are five steps to help you ask for referrals. (more…)