The Facebook question of the week comes from my cutie patootie friend Samantha Collier (BTW, I said she was just @samtara in the video, but the correct link is here). She asks, “How should one respond to negative feedback, differing opinions, etc., through social media?”

My answer is in the video (which, if you’re viewing through your RSS feed and can’t see, you can click here to watch it). What is your advice?

AND! If you have a question for me, go to our Facebook wall and leave it there. Jamie Sandford and Gabriella Sannino are next, but leave one and I’ll answer it right after the first of the year.

P.S. Don’t forget our webinar next week. If you want help figuring out how to implement some of the 2011 trends into your marketing budget, you’ll want to attend. Or I’ll tap dance for an hour. Like, literally, stand on my desk with tap shoes on and do a little dance. Either way, I doubt you’ll want to miss it.

Gini Dietrich

Gini Dietrich is the founder, CEO, and author of Spin Sucks, host of the Spin Sucks podcast, and author of Spin Sucks (the book). She is the creator of the PESO ModelĀ© and has crafted a certification for it in collaboration with USC Annenberg. She has run and grown an agency for the past 19 years. She is co-author of Marketing in the Round, co-host of Inside PR, and co-host of The Agency Leadership podcast.

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