Roland Alonzi is a 20-year travel and tourism PR veteran and has represented international and domestic destinations and global hospitality brands. His career includes extensive crisis communications experience. He is a senior account supervisor at The Dalton Agency in Atlanta.
Communication | April 12, 2017
By now you heard about the incident that led to an unprecedented PR crisis for United Airlines. Roland Alonzi looks at the three crucial mistakes United made that led to this PR crisis.
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