I was doing my due diligence on today’s #FollowFriday and was shocked to learn I’ve never recommended Adam Toporek.

What the heck is wrong with me?

Adam is an IRL (in real life) friend and social media friend and it’s rather shocking I’ve never introduced him to you.

For those of you who hang out in the comments here, you likely already know him. But, for the rest of you, you’re in for a treat!

I met Adam in Orlando at the PRSA International Conference, when Martin Waxman, Joe Thornley, and I (via Inside PR) hosted a cocktail reception on the opening night.

He and Bill Dorman made the trek over to meet me and attend the reception to meet other friends, such as Shonali Burke (she always steals the stage!), though I suspect Adam came along more to keep Bill in line than anything else. Bill was threatening to show up in Speedo, after all.

He also brought along his better half, but she’s an entire blog post on her own.

Then I got to see him again at Social Slam in Knoxville in April. I like this every six months thing, Adam. But that means we have to get together again this month!

On the business side of things, Adam runs an organization called IntenseFence Management Solutions. They work with entrepreneurs and franchisees on growth through better customer experiences.

He also is a franchise owner, a regional developer for not one, but two, national brands, and owner of Intersekt Media, a web design and development firm.

But he clearly needs more to do because he also writes Customers that Stick, a blog about – you guessed it! – customer service.

But, most importantly, he’s one of the good guys. He’s smart, he’s focused, he’s knows how to grow a business, and he’s one of the nicest people around.

It’ll be easy for you to stalk him because he’s all over the web providing really valuable and interesting information.

You can find him on YouTube, Facebook, Twitter, LinkedIn, and Google+. You also should subscribe to his blog. Because I said so.

Gini Dietrich

Gini Dietrich is the founder, CEO, and author of Spin Sucks, host of the Spin Sucks podcast, and author of Spin Sucks (the book). She is the creator of the PESO Model© and has crafted a certification for it in collaboration with USC Annenberg. She has run and grown an agency for the past 19 years. She is co-author of Marketing in the Round, co-host of Inside PR, and co-host of The Agency Leadership podcast.

View all posts by Gini Dietrich