About five years ago, I was in a meeting with my Vistage Chair and he told me it was time to hire an assistant.

I remember thinking there was no way I’d have enough work for one person to do full-time and I pushed back on the idea.

But he persisted and, in each meeting, asked me what I’d done that month that I either wasn’t good at doing or was taking a lot of time away from allowing me to grow the business.

I mentioned the idea to my good friend, Scott Farrell, who sent me the resume of one Patti Knight.

So  I called Patti and invited her in for an interview.

On the day of her interview, I heard her in the lobby talking to Jack Bauer. You see, he’s a MUCH better judge of people’s character than I am so we always make sure he’s around when we interview. (more…)