Arment Dietrich

How Content Motivates Behavior

By: Arment Dietrich | November 16, 2011 | 
61

storytime-chicken1 Today’s guest post is written by Lisa Gerber

Last night, I asked my husband what I should blog about this morning.

He said, “Blog about what to do when you don’t have anything to blog about.”

Me: “Can’t, I’ve already done that.”

It’s the wild card. The “I can’t think of anything to write about, so I’ll write about the fact that I don’t have anything to write about.” It happens to the best of us. You get to use it once.

So what do you do the second time it happens?  Just start typing, baby! Go with the stream of thought, and return to the top and edit.

I wrote a post this week for Razoo, helping fundraisers get started on Twitter. It is a tactical article on growing your community. But as I worked on it, I couldn’t help but think about the competition amongst the nonprofits right now, and how content marketing is critical to motivating people to donate.

It’s a terrible economy, and the collective giving wallet is shrinking at a time when it is needed more than ever. Nonprofits have gone social, and our newsfeeds are full of images of starving children and tortured animals.

It seriously breaks my heart; I’m in no way trying to be insensitive here. But I question if a different strategy might be more effective.

The pressure to save the world is too much for many who are simply trying to save themselves.

Everyone could use a little levity and some nonprofits are getting the message;

  1. Have fun with your content.
  2. Ask for a smaller amount.

I’ve been fascinated with the growth of #Movember during the past few years. Instead of scaring me with the fact that my husband has an x in xx chance of dying of prostate cancer, they’ve involved men (men who wouldn’t normally step up to be advocates) to grow mustaches and raise money socially.

They anticipate 600,000 men to be participating this year. Now? We’re having fun and raising awareness about a very serious issue.

Their goal isn’t even focused on dollar amounts, but participation. Organizers guess one-third of the participants won’t raise any money at all, and they don’t care. Because the other two-thirds will.

Crowdrise is fundraising platform. Perhaps you’ve heard of it; it’s relatively new to me. Crowdrise  has adopted the same strategy, levity in fundraising.

In fact, their slogan is: If you don’t give back no one will like you.

Their site is pretty funny. They tell a great story. And? They’ve integrated gamification. If you are a regular reader here, you know how much we love scoring points. I earned 750 points just for setting up my page, and of course it has all the mandatory social integration.

I have no intention of detracting from the serious issues that are happening every single day. It’s tragic, and it’s overwhelming. Everyone is working hard to make ends meet and we can only handle so much. Seriously, I can’t even open the PETA emails, it breaks my heart.

It’s OK to lighten up.

Thank you to T. Gray for the image. 

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61 Comments on "How Content Motivates Behavior"

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jasonkonopinski
4 years 8 months ago

seanmcginnis and I are both participating in #Movember. Check my Facebook wall for daily photos. 🙂

Lisa Gerber
4 years 8 months ago

@jasonkonopinski I actually thought about asking seanmcginnis if I could use his photo for this blog post. I was laughing that watching his progress is like watching my chia pet grow!! (I won best comment of the day for that one, but no points. huh.) I didn’t know you were doing it too. Going to go check it out now!

Sean McGinnis
4 years 8 months ago

@Lisa Gerber@jasonkonopinskiseanmcginnis Why not detract from serious issues with a little fun? I was seriously considering asking @ginidietrich to shave my mustache at the BlueKey Tweetup to help raise awareness. The problem is I’m not nearly famous enough for that to have an impact (and there’s NO FRICKING WAY I’m letting her anywhere near me with that sharp an object!)

KenMueller
4 years 8 months ago

@Sean McGinnis@Lisa Gerber@jasonkonopinski@ginidietrich smart man

NancyD68
4 years 8 months ago

@Sean McGinnis@Lisa Gerber@jasonkonopinskiseanmcginnis@ginidietrich I would TOTALLY get on a plane to see that!

jasonkonopinski
4 years 8 months ago

@NancyD68@Sean McGinnis@Lisa Gerberseanmcginnis@ginidietrich

Sean, I’m game if you are.

Lisa Gerber
4 years 8 months ago

@jasonkonopinski@NancyD68@Sean McGinnisseanmcginnis@ginidietrich I’ll shave that puppy off!

NancyD68
4 years 8 months ago

@Lisa Gerber@jasonkonopinski@Sean McGinnisseanmcginnis@ginidietrich Oh, where is my camera?

jasonkonopinski
4 years 8 months ago

@Lisa Gerber@NancyD68@Sean McGinnis@ginidietrich I’ve got a few weeks yet, I’m sure I can wax the tips out a bit. 🙂

Sean McGinnis
4 years 8 months ago

@Lisa Gerber@jasonkonopinski@NancyD68seanmcginnis@ginidietrich LOL!

jasonkonopinski
4 years 8 months ago

Oh and you like earning points, huh? Well, I know a site where you can do just that. Cough, cough. 🙂

Lisa Gerber
4 years 8 months ago

@jasonkonopinski That worked. I just joined. I’m going to be really really pissed if Miley Cyrus announces a pregnancy. I voted no, that she would not be.

jasonkonopinski
4 years 8 months ago

@Lisa Gerber 🙂 We’ve had some really interesting questions pop up. Sarah Palin running for Prez was very divisive, almost evenly split.

Lisa Gerber
4 years 8 months ago

@jasonkonopinski@lisa Evenly split? sigh.

lamiki
4 years 8 months ago
This is a great blog post, lisagerber. I recently left a nonprofit called Jolkona (http://www.jolkona.org) which offers helps connect individuals to global development projects and shows a one-to-one level proof of impact. What does that mean? Oh, you know, fighting some of the world’s most raw and horrible realities like what you described. But since our target audience was the social-media-savvy, young professionals, we knew that messaging wouldn’t work. I’m a HUGE fan of Movember and as more young, savvy nonprofits pop up and embrace social media, that’s the direction they’re heading to help drive donations. And it works. Excellent… Read more »
Lisa Gerber
4 years 8 months ago

@lamiki Thank you, Laura. I’ll admit I’m a bit glad to hear from someone with a nonprofit background who agrees. I have no experience with working nonprofts. This is purely from a content marketer’s (with an opinion perspective).

The competition is fierce. If I won’t even open your emails because I can’t mentally handle the contents, then you’re not winning!

KenMueller
4 years 8 months ago

Crowdrise is great, and I’ve used it with a number of non-profit clients, as well as some of the other crowdfunding sites.

And in terms of adding a modern and gamification twist to a very old school model, check out the Salvation Army. They still have their kettles and bell ringers on corners, but they also have a digital kettle campaign online where you can form a team and compete against other teams. Plus they have some iPhone apps, including a digital bell.

It’s great to have fun.

Lisa Gerber
4 years 8 months ago

@KenMueller Awesome! what a great way to maintain the brand and integrate it into new media. Love it. 🙂 There’s something about those kettles and ringers on the corners in NYC during the holidays; it just means Holidays. 🙂

KenMueller
4 years 8 months ago

@Lisa Gerber It is great, and each year they raise more than the previous year. They even use some interesting billboards to promote the online kettle campaign, And while they love large donations, they base the whole thing heavily on the idea of giving spare change.

Lisa Gerber
4 years 8 months ago

@KenMueller Right, who wouldn’t love a large donation? but the spare change adds up pretty fast – just like that jug of change on my bedroom dresser……

KenMueller
4 years 8 months ago
And this is one of the other things I love about Social Media: the ability to share stories. For years, much of fundraising for causes was based on images. You still see it on FB a lot when people post horrific pictures of what has been done to animals, or of bloated children. They try to play on your emotions, but sometimes it becomes too much. But if you can use Social Media to tell the stories of individuals, whether it be thru text or video, and help people to realize that those HUGE numbers are really a lot of… Read more »
HowieSPM
4 years 8 months ago
@KenMueller my friend goonth actually did a presentation to Paramount Pictures that he posted a great slideshare yesterday on. It starts by discussing content piracy but then migrates to showing how some very smart companies have allowed consumer generated ‘piracy’ that actually amplifies the stories and reach in the end impacting dramatically the success of the content. I think the gist was we are more likely to share stories we have had a hand in creating, telling, remixing, participating in. So why not encourage a participatory piracy. Movember is an excellent example. So many participants change their avatars, they host… Read more »
bdorman264
4 years 8 months ago
Nothing to write about? Ha, I’ve been doing that since about last March. After awhile everybody thinks it’s brilliant………..ok, maybe not brilliant but if I keep it under 250 words, then readable…..:). Ixnay on the mustache however; I had one for about 20 years and looking back on the pictures……yikes, it had 80’s porn star written all over it. I don’t think I’ve seen a good picture in the bunch. At least the wife liked it………..whew, the things we do for love………. I’m involved with a few non-profits and ALL of them never have enough money. However, I have seen… Read more »
Lisa Gerber
4 years 8 months ago

@bdorman264 ya, the mustache. So 80’s and porn star, which is why it’s SO DAMN funny!!! What’s even funnier is the poor bastards TRYING to grow one! little wisps and tufts here and there. LOL!

KenMueller
4 years 8 months ago

@Lisa Gerber@bdorman264 sadly, i’m incapable of growing a mustache. i just end up looking like a hobo.

Lisa Gerber
4 years 8 months ago

@KenMueller@bdorman264 To me that’s funny, not sad. LOL. You don’t need that capability anyway.

KenMueller
4 years 8 months ago

@Lisa Gerber@bdorman264 I don’t need it, but I wouldn’t mind the ability. I’m facially challenged. sigh.

HowieSPM
4 years 8 months ago
@KenMueller@Lisa Gerber@bdorman264 a few people got filthy rich writing a TV show about nothing. Seinfeld. I think spin Sucks should be a series. I browse through the posts and think each one could be a 30 min episode because of all the comedians here. @Sean McGinnis obviously is the head goof. But @ginidietrich is a close second. Sometimes I wish the community took this stuff seriously like I do. I am here to learn and so many people go off topic or just want to get a laugh. Starting to think I should spend my time on a scholarly site… Read more »
3dmodelsart
4 years 8 months ago

Haha yea Lisa you’re right. Nobody likes big mustache these days..its so 80s 😀

videofreak
4 years 7 months ago

@3dmodelsart Why whats wrong with the 80s? Those were the best time in my life. We SO love the 80z 😀

videofreak
4 years 7 months ago

@3dmodelsart Whats wrong with the 80s? Those were the days. I SO love the 80z 😀

ifdyperez
ifdyperez
4 years 8 months ago

I love the “lighten up” comment; it’s true. I think lots of nonprofits jumped on the “sad train” years ago and maybe it worked for a while, but I feel saturated with the “Please Donate” and the “Help Us” messages. Ugh. There are feel-good stories out there, people the nonprofits have saved, so I say, tell me who they are and make it so darn awesome, that I say, “I wanna be that!” Kudos, @Lisa Gerber !

Lisa Gerber
4 years 8 months ago

@ifdyperez Hi Ifdy! 🙂 Glad you agree. It all came to light researching for my blog post for you. well, less “came to light” and more solidified into a blog post.

NancyD68
4 years 8 months ago

I have a very good friend who runs a non-profit theatre group and they are having a hard time raising money. I gently suggested that him double posting (both the theatre group and he post links every day on Facebook) and it is too…heavy handed. I think a lighter approach is best.They overpost on Facebook and only tweet about their stuff. I want to shake them and scream “You guys are doing this wrong!”

Make someone laugh, and really that is all it take to make someone feel comfortable.

Lisa Gerber
4 years 8 months ago
@NancyD68 Oh! you just made me think of Passports for Purpose. I meant to write about them, darn it. They have an annual fundraiser with a different goal each year, usually to build a school in a third world country. They BLOW PAST their goal each year by getting travel bloggers involved and donating prizes for an AMAZING silent auction. In fact our local bike team just did that here last week and raised $6000. We love drinking and bidding on cool things. (This is how I grew a ridiculous local art collection, LOL!) You should tell your theater group… Read more »
Shelley Pringle
4 years 8 months ago

Ah, Movember. The month when Canadians truly shine. I hear we’re ahead in the fund-raising this year. Eat your hearts out @KenMueller and @bdorman264

KDillabough
4 years 8 months ago

@Shelley Pringle@KenMueller@bdorman264 Ditto that my fellow Canuck:)

Shelley Pringle
4 years 8 months ago

@KDillabough@KenMueller@bdorman264 Do you know anyone who’s growing one? My husband refused. I think he’s in the same boat as @KenMueller

KDillabough
4 years 8 months ago

@Shelley Pringle@KenMueller@bdorman264 My husband already has a moustache, so he’s growing a beard (ugh!), and my two sons, aged 21 and 26 are growing Movember moustaches.

Raj-PB
4 years 8 months ago

Over here, the ‘donation for a cause’ has been grossly misused and people have lost all their credibility. Because of this, even genuine causes (that deserve a donation) are getting affected. My suggestion for the ‘Non-profits’ and their ‘Affiliates’ who are in it for the money alone – Please do not spoil a whole industry. Your actions don’t just affect your credibility but it affects everyone in the industry as well.

Lisa Gerber
4 years 8 months ago

@Raj-PB That’s interesting. And the sense that funds are mishandled also hurts the perception of the industry. Every industry has that minority; who lack ethics and therefore hurt it for everyone else.

HowieSPM
4 years 8 months ago
The problem with all platforms is once they work for one person, business, industry or have one success everyone jumps in and we are all back to square one. I mean there were early adopters of the Twitter for Brands, now they are all there. And most aren’t getting anything out of it. We also accumulate over time. Everyone’s network gets bigger reducing the chance of seeing any specific tweets unless you use lists. I remember n 2009 the worry was spamming people for Brands. How many tweets per day. Guess what? I tell clients as many as you want… Read more »
Lisa Gerber
4 years 8 months ago

@HowieSPM Being first to do something is really hard. I look at what others do and wish I had thought of that!

TheJackB
4 years 8 months ago

Movember has been great fun. I always like doing it. There are lots of ways to ask for money and more than a few opportunities are missed by people who don’t focus on their local communities.

It is much easier for some people to see how doing something to help in their community can have a positive impact on their lives. That is good motivation especially when times are rough even for the NMBY group.

Lisa Gerber
4 years 8 months ago

@TheJackB so wait….are you doing Movember? Have I not been paying attention? Does this mean we get to see your face?

TheJackB
4 years 8 months ago
Lisa Gerber
4 years 8 months ago

@TheJackB Yay! mystery solved! That earned my donation. 🙂 nice stache!

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ginidietrich
ginidietrich
4 years 8 months ago
When I read this before it was published, I said (out loud to myself), “Chicken Little. That image is funny!” I did an interview with jaybaer in Orlando at PRSA, which ran on Inside PR this week (http://www.insidepr.ca/index.php/2011/11/17/inside-pr-2-77-jay-baer-talks-corporate-culture/) and he says the interesting thing that is happening now is we go to the grocery store and there are a gazillion toothpastes to choose from. It used to be that we were brand loyal, based on what we grew up with or what our friends use. Now we can make decisions based on corporate responsibility and the kinds of stories brands… Read more »
Lisa Gerber
4 years 8 months ago

@ginidietrich um, hello…. I called you the “best” of us. But I was seriously chuckling when I did that. geek humor.

NJTedeschi
NJTedeschi
4 years 8 months ago
This is a great topic to write about when you have nothing to write about haha. I would add to it that even if only half the people who participate end up donating, awareness is still being raised with more participants. When awareness is raised, then more people will end up donating. To my knowledge women can’t participate in Movember, but when suddenly their husband wakes up with a mustache after a few days, they start to think about it more and even talk about it with others who could then get involved or donate. I definitely agree that it… Read more »
Lisa Gerber
4 years 8 months ago
@NJTedeschi HA! You know what’s cool? The original post was a bunch of rambling, stream of thought, hop from one subject to another, like that really boring person at the cocktail party that keeps talking un-encouraged, and you just stare, listening in amazement? And in the end, I started talking about this nonprofit, deleted the top 600 words and change my headline. And I had a blog post!!! Yes, the organizers of Movember said in an interview somewhere, that if only a fraction of the people raise money, they are still spreading the word. and that works. I think women… Read more »
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Shonali
4 years 8 months ago

I think participation is critical. If people have fun participating, they start to be more engaged, and they get more energized about getting their communities involved. Yesterday’s #bluekey tweetathon (yes, client reference, but you’re a Champion too!) was testament to that. Did you see the video kiki l was spurred to do? That’s exactly what I’m talking about… and, I think, you.

Lisa Gerber
4 years 8 months ago

@Shonali Did she end up doing the video??? I have to go check it out. this is awesome.

Tinu
4 years 8 months ago
These are all incredibly good points. I also really hope nonprofits adopt a model that worked for Modest Needs for a period of time – asking for micro- donation subscriptions. You’re already asking for a smaller amount – ask people for that smaller amount every month. People rarely cancel small subscriptions already, and they’d be even less likely to do so when they remember it’s in support of their favorite cause. I just think it would be awesome if my favorite charity came to me and said, give me $5 this month, then $1 every month after this. And then… Read more »
Lisa Gerber
4 years 8 months ago

@Tinu So true, it’s more effort to cancel a subscription than to just give the $5/month! I really like the idea of micro-donations because it allows us to spread the love. 🙂

Tinu
4 years 3 months ago

 @Lisa Gerber A lot of people have reasoned that, but I even like the idea of setting aside a certain number of charities a month, say 20, and consistently giving them a set amount every month, then an extra bit when there’s a crisis. 

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