If you find yourself consistently failing to achieve your career goals, the fear of rejection might be at fault. Laura Petrolino explains how to overcome it. ... Read More

Customer service problems? Look inside your organization for the problem first. Learn how to create an organizational culture that drives exceptional customer service. ... Read More

Make your Instagram strategy more successful and your life much easier with the use of these seven free Instagram apps today. Laura Petrolino explains how. ... Read More

Are missed details hurting your client relationships? Laura Petrolino explains how to improve client service by paying attention to these often missed details. ... Read More

Don't let the new Facebook Business Page update scare you. The platform improvements will help businesses engage and convert with customers. Laura Petrolino explains how your organization can take advantage of it. ... Read More

These three common client service myths derail many client relationships for communications pros. Find out if you fall for one or more of them. ... Read More

Laura Petrolino explains why your public relations professional development hours should be spent studying more than just communications related topics. ... Read More

Want to create a lasting organizational culture change in your business? Take a tip from the Alcoholics Anonymous 12-step program.. Laura Petrolino explains how... Read More

If you want to reap the benefits of a customer-focused culture, you need to make it a priority — through team goals, operations, and your leadership. Laura Petrolino explains how... Read More

Struggle to work successfully with other communications consultants? Laura Petrolino shares five steps will build strong relationships for effective business collaboration... Read More