Laura Petrolino

Not Achieving Your Career Goals?

By: Laura Petrolino | September 17, 2018 | 
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If you find yourself consistently failing to achieve your career goals, the fear of rejection might be at fault. Laura Petrolino explains how to overcome it. ... Read More
Laura Petrolino

Inside Out: How Organizational Culture Drives Customer Service

By: Laura Petrolino | September 10, 2018 | 
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Customer service problems? Look inside your organization for the problem first. Learn how to create an organizational culture that drives exceptional customer service. ... Read More
Laura Petrolino

Seven Free Instagram Apps to Create Rockstar-Quality Feed

By: Laura Petrolino | September 4, 2018 | 
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Make your Instagram strategy more successful and your life much easier with the use of these seven free Instagram apps today. Laura Petrolino explains how. ... Read More
Laura Petrolino

Effective Client Service is in the Details: Which Do You Miss?

By: Laura Petrolino | August 27, 2018 | 
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Are missed details hurting your client relationships? Laura Petrolino explains how to improve client service by paying attention to these often missed details. ... Read More
Laura Petrolino

Facebook Business Page Update: New Tools to Convert Customers

By: Laura Petrolino | August 20, 2018 | 
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Don't let the new Facebook Business Page update scare you. The platform improvements will help businesses engage and convert with customers. Laura Petrolino explains how your organization can take advantage of it. ... Read More
Laura Petrolino

Three Client Service Myths Derailing Your Business

By: Laura Petrolino | August 8, 2018 | 
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These three common client service myths derail many client relationships for communications pros. Find out if you fall for one or more of them. ... Read More
Laura Petrolino

Include These Topics in Your Public Relations Professional Development

By: Laura Petrolino | August 6, 2018 | 
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Laura Petrolino explains why your public relations professional development hours should be spent studying more than just communications related topics. ... Read More
Laura Petrolino

12 Steps to Successful Organizational Culture Change

By: Laura Petrolino | July 31, 2018 | 
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Want to create a lasting organizational culture change in your business? Take a tip from the Alcoholics Anonymous 12-step program.. Laura Petrolino explains how... Read More
Laura Petrolino

The Two Reasons You Don’t Have a Successful Customer-Focused Culture

By: Laura Petrolino | July 30, 2018 | 
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If you want to reap the benefits of a customer-focused culture, you need to make it a priority — through team goals, operations, and your leadership. Laura Petrolino explains how... Read More
Laura Petrolino

Five Steps for Successful Business Collaboration with Consultants

By: Laura Petrolino | July 23, 2018 | 
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Struggle to work successfully with other communications consultants? Laura Petrolino shares five steps will build strong relationships for effective business collaboration... Read More